Wickham Market Medical Centre
Feedback Rating
Based on 100 reviews
Reviews (100)
Referral wait was short
May 2, 2019
First visit. Didn't take too long from my referral to get appointment which is good. Really convenient to come here I was given the choice of venues to go to and chose here.
Took me seriously
January 16, 2019
I went to my GP because I had lost weight and thought I might be anaemic. My GP took me seriously and ordered several blood tests, one of which was a PSA test. My result for this was slightly abnormal, so it was repeated twice at monthly intervals. Although it was still only slightly above normal , my GP decided to refer me to the hospital for further investigations.
See same GP
December 20, 2018
If I am willing to wait a while, I do get to see my own GP which I do not mind.
Appointments are running rather late today.
Appointments are running rather late today.
Consistently good
December 20, 2018
I have been under this health practice for 20 plus years. The service is always consistently outstanding in my experience.
Tannoy not clear
December 20, 2018
The use of the Tannoy is a constant issue. It is just not very clear.
I cannot wait more than a week for an appointment if I want see my own GP. It is not acceptable.
I put it down to the fact that we have had many new people move into the area with the new houses, however there has been no new GP's.
I cannot wait more than a week for an appointment if I want see my own GP. It is not acceptable.
I put it down to the fact that we have had many new people move into the area with the new houses, however there has been no new GP's.
Book well in advance
December 20, 2018
1. Sometimes I have to book well in advance to see the doctor of my choice.
2. Announcements sometimes are impossible to hear -- distortion wise-- poor for patients with hearing loss
3. No real information on display about services nearby such as patient transport
2. Announcements sometimes are impossible to hear -- distortion wise-- poor for patients with hearing loss
3. No real information on display about services nearby such as patient transport
Delayed referral
December 20, 2018
I felt my referral was severely delayed as I kept seeing a nurse practitioner and not a GP, as I kept requesting for almost a year. When I finally saw a GP+ Doctor, who ironically works here they said I have been waiting far too long and they referred me immediately. I am now under the hospital having ongoing treatment.
Telephone manner could be better
December 20, 2018
Can get appointment when I need one. Staff on reception could be more welcoming, both in telephone manner and when you come in.
Seen quickly
December 20, 2018
Last week I was seen really quickly when I experienced sudden illness whilst out at the shops. If they hadn't been able to see me, the shop was going to get an ambulance. I would have ended up at A&E, waiting much longer to see someone, and ended up with the same medication as I got from the surgery. I am grateful that they got me in. It is also local so my family were able to get to me easily and quickly as I needed driving home afterwards.
Blood tests at surgery
December 20, 2018
I can get an appointment for the blood tests in good time. If not they would say that I need to go to the hospital, which would, for me, be more difficult as transport is difficult. But I have used the service there. It is just less convenient.
