Mendlesham Medical Group - Manor Farm Surgery
Feedback Rating
Based on 71 reviews
Reviews (71)
Excellent, Brilliant!
February 12, 2020
Excellent, Brilliant! reception, dispensary staff always very helpful. No changes needed I am quite happy the way it is.
Doctors generally good
February 12, 2020
Doctors are generally good. I have noticed that you now have to wait 2 days for an appointment to be offered often when it used to regularly be 1 day. Parking area could be improved as it can become very full and awkward to turn around in.
A wait if you want to see the same GP
February 12, 2020
If you want to see the same GP you have to be prepared to wait a bit longer but it is a very good surgery.
Appointments are on time
February 12, 2020
It is good to have the second surgery as a back up, the appointments are on time and it is handy to have a pharmacy on site. The location is good for me. I am new to the surgery.
Some GP's look at computer screen too much
February 12, 2020
The friendliness of staff is very good, if you want an appointment on a certain day or time they always try to accommodate this when they can. I have found that one of the nurses has a poor attitude, my husband would actively avoid this one nurse if she is on, Some GP's are better than others and some seem to look at their computer screens too much I would like to see more patient contact. Car Park is too small for the need and it would be useful if the stones were swept off the steps leading into the surgery.
Useful if the dispensary was open more hours
February 12, 2020
It is very good if you need an appointment, no issues. It would be useful if the dispensary were open more hours.
Easy to get quick appointment
February 12, 2020
I rang up for an appointment last night and I got one this morning you can't ask for better service. I have only ever experienced one member of staff in the dispensary as being awkward with me about issuing a repeat prescription that I had run out of.
Wouldn't change a thing
July 15, 2019
I have not been at this surgery for very long but I have experienced a positive hospital referral.
Would NOT change anything here.
Would NOT change anything here.
Very friendly
July 15, 2019
Always get an appointment, convenient location, staff are very friendly and helpful.
A water fountain would be nice.
A water fountain would be nice.
Very friendly
July 15, 2019
The staff are very friendly and the GP gives good explanations.
I wouldn't change anything.
I can usually get the consistency but I do have to wait a little longer.
Nurse practitioners are very good here.
I wouldn't change anything.
I can usually get the consistency but I do have to wait a little longer.
Nurse practitioners are very good here.
