Siam Surgery

Reviews (402)

Very good medical care

September 16, 2016
The administration is not quite as good as the doctors. The medical care I've received has been very good, they are easy to talk to and very supportive. I called to see if a nurse could dress a wound on my leg and they arranged for me to be seen quickly.
Anonymous

Medical terminology make it difficult

September 16, 2016
Use of medical terminology can make explanations a little unclear.
Anonymous

Staff are great

September 16, 2016
Staff are great. Appointments are easy to get with the nurses and to see a GP isn't normally a problem either. Transport for people without a car is difficult.
Anonymous

Never have a problem

September 1, 2016
I get all my medication and never have a problem. I like the surgery
Anonymous

Reply from Siam Surgery

Thank you for your kind comments


Provider responded

No problems

August 17, 2016
I get all my medication when I need it + never have a problem I like the surgery
Anonymous

Reply from Siam Surgery

Thank you for your kind comments


Provider responded

good

July 12, 2016
Diabetic nurse is very goo, explains everything. lots of advice around diet as well. Having a pharmacy on site would be much better and make sense. Transport is a particular issue especially if you can't drive. I didn't get a text reminder for this apt but normally do. If people have a later appt. the buses stop too early to get home. Having a weekend surgery would be great
Anonymous

Reply from Siam Surgery

Dear Anonymous,

Thank you for your comments, I am pleased to hear you are happy with the care you receive from our Diabetes Nurse and totally agree a pharmacy would be a great improvement, hopefully this will happen. We have had many comments regarding lack of transport, unfortunately although this is outside our control, there are people doing all they can to help. Apologies that you did not receive your txt reminder, I will look into this.

Kind regards
Sue Mitson


Provider responded

good

July 12, 2016
The doctor I see most is very good and I like the continuity. Calling at 8 am will mean you will get an appt. Getting to and from the surgery is expensive - £11 round trip and if the pharmacy was here too rather than in town it would help
Anonymous

Reply from Siam Surgery

Dear Anonymous,
Thank you for your comments, we do realise how inconvenient being out of the town and not having a pharmacy is for our patients, but we are pleased to hear you are happy with the docotr.

Kind regards
Sue Mitson


Provider responded

excellent

July 12, 2016
All staff are fantastic. Today the doctor was spot on time and the diabetic nurse is always great. The only difficulty is getting to the surgery as I'm now reliant on family to take me to appts whereas previously I could walk
Anonymous

Reply from Siam Surgery

Dear Anonymous,

Thanks you for your kind comments.

Kind regards
Sue Mitson


Provider responded

good

July 12, 2016
I have ongoing issues so try to see the same doctor to get continuity with my care. But if this is not possible I am happy to see another doctor. It's a nice personal service that supports our family. Text reminder service is good and works well
Anonymous

Reply from Siam Surgery

Dear Anonymous,

Thank you for your comments - I know it's not always possible to book ahead, but we do have bookable appointments available for up to 2 months ahead which can help if you like to see the same doctor.

Kind regards
Sue Mitson


Provider responded

fair

July 12, 2016
I feel at times that nurses do not listen to my concerns. I feel that my condition has changed but I am not being listened to. On a number of occasions I have not had the correct number of medication on my repeat prescription. I have raised this over the years but it has not been fully addressed
Anonymous

Reply from Siam Surgery

Dear Anonymous,

I am sorry to hear you have concerns regarding the care received from the nurse and that you have had problems with your prescription, do please contact me and I will be more than happy to look into these issues for you.

Kind regards
Sue Mitson


Provider responded

Leave your Feedback