Siam Surgery
Feedback Rating
Based on 402 reviews
Reviews (402)
good
July 12, 2016
The nurse has been excellent. I see her every month - so friendly and I feel at ease with her. If you ring at 8 am you will get an apt that day. If you want to see a specific doctor it can be a bit more of a delay
excellent
July 12, 2016
If I didn't have a car it would be very difficult. If you are reliant on buses it can be a 4 hour round trip. Buses are hourly from the surgery. It would be better to have a surgery here rather than having to go into town
excellent
July 12, 2016
Not seeing the same doctor all the time means you have to repeat your history and there is little continuity.
A little concerning when you are reliant on taxis or buses and you are trying to combine appts as it only takes a small delay for you to miss the bus
A little concerning when you are reliant on taxis or buses and you are trying to combine appts as it only takes a small delay for you to miss the bus
fair
July 12, 2016
I have had problems with my prescription, where all 3 items are coming up on different dates. Prescription has been lost a few times between here and pharmacy. This meant that I ran out of medication as I needed the prescription re-issued. Because of the number of tablets prescribed each month it means I'm a little short of one and have too many of the other
good
July 12, 2016
It would be nice to be told if there are delays. Generally it's a good surgery but you may have to wait for your appt. Getting an appt. on the day is not a problem. Explanations can be a little vague at times.
A few months ago I had an ECG and the nurse was great, explained everything and was really reassuring
A few months ago I had an ECG and the nurse was great, explained everything and was really reassuring
good
July 12, 2016
I have a complicated condition & not seeing the same doctor all the time means you feel you are having to go over everything that has been tried before. Not having continuity makes it more difficult.
At times it feels like they just give me tablets and move me out of the door. It would be good to be able to book in advance so I can see the same doctor so that it is less frustrating going over everything. Different doctors also have different ideas which means you get an inconsistent approach
At times it feels like they just give me tablets and move me out of the door. It would be good to be able to book in advance so I can see the same doctor so that it is less frustrating going over everything. Different doctors also have different ideas which means you get an inconsistent approach
excellent
July 12, 2016
. Reception have been good and we never have problems getting an appt. Some staff could be a little more understanding. There are times when you have to wait but we understand some people need more time than others.
excellent
July 12, 2016
The staff at the surgery are great. I'm confident in the diabetic and asthma nurses. I try to keep with the same doctor for continuity and I've managed to get appts when needed.
Having a pharmacy here would make it much better
Having a pharmacy here would make it much better
Appointments are difficult
June 15, 2016
Getting an appointment is difficult. I went with a severe reaction to a wasp sting and I was initially told I couldn't be seen but eventually I was given an appointment.
Staff attitude has improved
June 13, 2016
Since the move to Sudbury Health Centre staff attitude has improved and everything works really well.
