Stradbroke Medical Centre
Feedback Rating
Based on 114 reviews
Reviews (114)
Good surgery
March 1, 2019
Its a good surgery where you're normally called in on time.
Supportive and caring
March 1, 2019
Very supportive, caring and efficient surgeries. Underlying medical issues have been picked up and treated and I've had a quick referral to Norfolk and Norwich hospital.
Planning ahead is more difficult
March 1, 2019
Sometimes the customer service on reception isn't fantastic when you are trying to sort things out. When you call they tend to only have urgent appointments available and planning ahead is more difficult. When with doctors and nurses they are good and mostly provide good explanations. I use online booking but this doesn't really help to get appointments but they are generally doing a good job.
See same GP
March 1, 2019
Sometimes have to wait if the doctor gets called away but that's ok and I'm able to see the same doctor every time.
Do their best
March 1, 2019
They are doing their best but it does take a long time to sort problems out. The automatic doors at Fressingfield are too quick to close it would be great if this time could be extended. Appointments can run behind but its reasonable considering they need to listen to everyone. I have problems with my memory so it would help if information could be written down for me, bullet points or if more complicated then a more full explanation would help.
Easy to see a GP
March 1, 2019
Red tape can get in the way of common sense. The emergency appointment system is very good and the staff make it easy to see a GP.
Furnishings need attention
March 1, 2019
At Fressingfield the furnishings are looking tired and the seating needs some attention. They always have a valid reason if they are running late so its not a problem. Information between the hospitals doesn't seem consistent, they all say something different.
Nurse good
March 1, 2019
Only had a nurse appointment and there were no problems, they are always helpful and good at what they do. The most I've had to wait is 20 mins which is ok.
waiting times annoying
March 1, 2019
I phoned at 9.30 this morning and was given an appointment at 11.30 which is great. Waiting times at the surgery are annoying but it can't really be helped. Care provided is good and staff are great.
Like the system in place
March 1, 2019
I tend to book my appointments online and have never needed an emergency appointment or one on the same day so the system works well for me.
