Stradbroke Medical Centre
Feedback Rating
Based on 114 reviews
Reviews (114)
1 week wait for non urgent issue
June 6, 2022
I've had a 1 week wait for a non urgent issue but if you need to be seen on the day there's no problem getting seen. I visit the surgery most for clinics and blood tests and have no issues getting the appointments. The asthma clinic is excellent, I've learnt a lot about my condition from the very good nurse. Getting the children in is also no problem, they're see the same day.
Happy to book by phone
June 6, 2022
The practice is good at the moment. I'm happy and prefer to book appointments by phone. I don't need to see someone specific and I'm happy to see any of the staff. I feel that the system in place works well and that there is no need for anything to change.
A very good practice
June 6, 2022
It's been very good this morning for an emergency appointment and a follow up blood test. There are lovely people at the practice always polite, nice and helpful. I do have a bit of a concern regarding the capacity of the practice with the building happening locally.
Booked in advance
June 6, 2022
I booked todays appointment in advance with reception who are really helpful. I try to see the same GP and this works well for me.
Brilliant surgery
June 6, 2022
I have no issues getting appointments and I'm happy to see the GP of my choice, they look after me well. They explain and advise well and have been so supportive. Our GP called late one evening to double check I had the right information to tell the hospital the next day, which was wonderful. Notes are always up to date which helps when you aren't able to see your own doctor.
Perfectly fine
June 6, 2022
I always phone for appointments which works really well. The triage call back was quick this morning and I was then offered a face to face appointment with a nurse which I was very happy with. The receptionists are always really lovely and helpful and get things sorted out. I mostly visit the Fressingfield branch but I'm happy to go to either.
Good
June 6, 2022
The surgery is good and offer great care. I'm usually invited in for my check ups and have no problems getting the appointments I need. It would be good if there was better communication around what and why I'm having some tests done as I'm unsure of the reasons. I also received a letter about one of my conditions but it didn't say what I could or should be doing to help improve the issues I have, it would be good to have this information.
Perfect
June 6, 2022
Can get appointments when needed and with in a good time too. I have a weekly INR blood test and don't have any issues getting the appointments booked. The staff are lovely and I really can't fault the surgery and how they support our family. The dispensary at the practice is amazing, they really do all they can even when there's a mistake and it's short notice.
Very good
June 6, 2022
I like that they explain what they can and can't do and they are nice and friendly with caring staff. It would be nice if face to face appointments were more freely available. I am concerned about the future of the practice when there is so much building development planned, it would be nice to know what the surgery are doing to address the issues that will arise.
A good surgery
June 6, 2022
I booked my appointment a week ago for an advanced appointment on a specific day, the surgery are very accommodating in that respect. I like that doctors appointments are available to book online as it means you can pick when and who suits you best. The staff are helpful and explain things well. It would be helpful if you could book blood test appointments online as well.
