Stradbroke Medical Centre
Feedback Rating
Based on 114 reviews
Reviews (114)
Appointments easy to get
June 6, 2022
I find the phone tends to work better for accessing the surgery and the appointments I've had have been easy to get. I'm happy to see any of the doctors but I do try to see my own doctor where possible as they know me better. To see a specific GP can takes a little more time so depending on the situation and whether I need an on the day appointment I am happy to see any doctor and attend either practice site. The time allowed for appointments is tight so appointments do tend to run over but that is such a small thing when they are providing such a caring service.
Emergency appointment easy to get
June 6, 2022
I don't often need an appointment but called for an emergency appointment this morning and found it easy to get. The triage process worked well, I received a quick call back from a GP and now have an appointment. It's been brilliant this morning, I've been very pleased and happy with the service. I use the app to do my medication and that works well too.
Some receptionists are abrupt
January 22, 2020
This is a good surgery but sadly some receptionists are abrupt on the phone.
Good consistency of GP
January 22, 2020
I do feel that you might have to wait a little longer than I would like to but you do get a good consistency of the same GP across both surgeries.
Quite a wait
January 22, 2020
Have a long wait quite often, but it can't be helped I suppose.
Waiting without explanation
January 22, 2020
Good surgery. Waiting in the waiting room often without any explanation why it is running overtime. My husband has had problems with a receptionist when calling in, taking a sharp tone with him.
Waiting too long at surgery
January 22, 2020
This is a good surgery but I find that I am kept waiting too long and without an apology, sometimes it can be up to an hour. I am always able to get an appointment and I have always found the staff to be helpful. Medication reassessment is generally prompted by me.
Text information
January 22, 2020
I like the fact that the surgery send a text reminder for appointments. It would be better if they could also send on the same text at which location the appointment is at.
Treated well
January 22, 2020
I am overall happy that I am treated very well at this surgery. Staff very good attitude towards patients.
Have waited an hour before to be seen
January 22, 2020
I have waited an hour to be seen here, but I am pleased that the doctor spends as much time as needed with the patient when needed.
