Peninsula Practice – Aldeburgh
Feedback Rating
Based on 147 reviews
Reviews (147)
Outstanding
September 17, 2018
I get an appointment when I need one. Since some changes to the system it is much easier to be seen on the day than it used to be.
Just an excellent service, with lovely staff
Just an excellent service, with lovely staff
Excellent Surgery
September 17, 2018
On the whole the surgery is great. I have managed to see the same GP a couple of times with my newborn, and that helps I feel to feel safe as a new parent.
Generally very good
September 17, 2018
I do not use the surgery very often and so all I can say is that it is very good as I get an appointment when I need one. I have not needed anything further yet, but if I ever do I have confidence that I will get the right treatment.
Accessed whilst on holiday
September 17, 2018
We found in our holiday pack the number for the surgery, and we called. They gave us an appointment for an hours time. Although running a bit late, probably due to squeezing us in at short notice, so we do not mind.
We really appreciate being able to see someone so quickly.
We really appreciate being able to see someone so quickly.
Patients being seen in a timely manner
June 7, 2018
Due to poor weather last week, I was surprised by how few people were in the waiting room. Patients being seen in a timely manner.
Exemplary care in community & compassionate
June 7, 2018
Exemplary care in community and compassionate. In a situation around EoL. Good sense of humour and fun.
Generally very good experience
June 7, 2018
Things at this surgery are generally very good. Appointments can run behind often, but I do understand that this cannot always be helped.
Integration of services would be better
April 19, 2018
On a Friday, I called the surgery as I could barely move. GP called back and told me just to take my current prescribed painkillers. Saturday, I was unable to move at all out of bed and so called 999. I was told I would get a consultation call within two hours. Three hours later ambulance turned up and they stayed with me for a further one and a half hours as they called 111. No ambulance staff could prescribe. The team were great, but I felt they should be out with other more needy people. I did not know about GP+ and so wonder why on the Friday I did not get sent there, as I believe the scenario on the Saturday could have been avoided.
Communication could be better
April 19, 2018
Wish they would tell you when GP is running behind.
Good surgery, staff attitude isn't pleasant
April 19, 2018
Generally good. Staff can be a little rude.
