Peninsula Practice – Aldeburgh
Feedback Rating
Based on 147 reviews
Reviews (147)
Overall satisfied
April 7, 2022
Overall my husband and I are satisfied how the Surgery has performed under difficult circumstances.
Annual reviews
April 7, 2022
Once the COVID backlog clears I expect my annual reviews to be back in my birthday month and available at my local site. The staff are good but they need to remember that we are not tasks to be completed but patients who may have a good understanding of our conditions
Overall good
April 7, 2022
My overall experience has been good but not great at times. I find trying to ring at 8am and then on hold for a long time only to be told no appointments with either a doctor or nurse practioner.
I adjusted to the change
April 7, 2022
My experience in recent times ( during Covid)has been good and improved greatly over the last couple of years. I appreciate changes to the structure have had hiccups but people take time to adjust to anything new and I have had nothing but care and kindness from all the medical staff and admin staff.
Efficiently seen
April 7, 2022
Made a blood test appointment at short notice - seen very quickly (within two hours) and efficiently (at another of the group’s practices)
Same GP
April 7, 2022
It would be good to see the same doctor each time as we used to until the merger.
relating to lockdown
April 7, 2022
I have scored practice as good but this was not the case during lock-down. Am annoyed that it was not possible to see a doctor in person. I fully realise that this was the position throughout the country and that doctors were in a difficult position. However, by not seeing patients in person the old and vulnerable were more isolated and the epidemic even more frightening.
It was good that we were able to obtain vaccinations when they were available and we had our first dose in Woodbridge. We had our booster doses in Kesgrave. We were offered a booster in Aldeburgh but some time after we had booked in Kesgrave on-line.
It was good that we were able to obtain vaccinations when they were available and we had our first dose in Woodbridge. We had our booster doses in Kesgrave. We were offered a booster in Aldeburgh but some time after we had booked in Kesgrave on-line.
Greatly improved
April 7, 2022
Greatly improved in the last few months. It feels like patients matter again.
Appointment good
April 7, 2022
Good appointment both in time and face to face
Delayed reviews
April 7, 2022
Generally good but seems to have some problems in communication. I was supposed to get an X Ray for my knees but the authority was lost between the local cottage hospital and the surgery.
I am supposed to have an annual review of my skin cancer but I have heard nothing for 3 years. Covid-19 has certainly been a factor.
I was supposed to have a personal doctor having reached 75 almost 10 years ago, I still have not met him or received an invitation to do so.
I am supposed to have an annual review of my skin cancer but I have heard nothing for 3 years. Covid-19 has certainly been a factor.
I was supposed to have a personal doctor having reached 75 almost 10 years ago, I still have not met him or received an invitation to do so.
