Debenham Group Practice - Grundisburgh Branch site
Feedback Rating
Based on 133 reviews
Reviews (133)
Staff are very friendly
October 24, 2016
It can be about a fortnight to see a specific doctor. Tablets are always ready on time. Staff are very friendly.
Surgery works for me.
October 24, 2016
Can get appointments when I need them and the surgery generally works for me
A great surgery
October 24, 2016
A great surgery - works well
Appointments run to time
October 24, 2016
Appointments tend to run to time so very little waits. Very local and very friendly people.
I use the online system which works very well and enables me to book to see a doctor of my choice by visiting any of the surgery sites
I use the online system which works very well and enables me to book to see a doctor of my choice by visiting any of the surgery sites
Difficult to get an appointment.
October 24, 2016
Mixed messages are given by staff so you are not sure where you stand.
As a cancer patient I tried to get an appointment to see a doctor but was told the earliest would be 2 weeks. It is slightly better now but can be a bit of a wait stil. The amount of information provided depends on the individual and the doctors are very busy.
As a cancer patient I tried to get an appointment to see a doctor but was told the earliest would be 2 weeks. It is slightly better now but can be a bit of a wait stil. The amount of information provided depends on the individual and the doctors are very busy.
Waiting times can vary
October 24, 2016
Waiting times in the surgery can vary but it's a good surgery
I really like attending this surgery.
October 24, 2016
I like attending this surgery but don't really like having to visit the other surgery sites. However, care and treatment is good
Getting an appointment is very difficult.
October 24, 2016
Getting an appointment is very difficult. I've had to wait 2.5 weeks for an appointment. It has been as much as 3 weeks. This is to see any doctor. I tend to see locums all the time and you spend most of the appointment telling the doctor what the issue is and your history.
A good staff team.
October 24, 2016
Pretty luck with the surgery A good staff team and all very approachable
Generally a very well run surgery.
October 24, 2016
I was given an option to see a practice nurse when a doctor wasn't available but I didn't feel reassured by the appointment but it was the best attention at the time.
Generally a very well run surgery
Generally a very well run surgery
