Debenham Group Practice - Grundisburgh Branch site
Feedback Rating
Based on 133 reviews
Reviews (133)
Difficult to get an appointment
October 24, 2016
I've had to wait 10 days to see a specific doctor. Sometimes difficult to get appointments at this surgery and it's not always possible to get to the other surgery sites
Never feel rushed.
October 24, 2016
Excellent surgery and how everything is organised is great. You never feel rushed and have plenty of time to speak to the doctor or nurse
Nothing but praise for them.
October 24, 2016
Nothing but praise for them. I have used the two other sites and all has been great.
I am registered for the text reminder service but I'm not getting a reminder on the day of the appointment. Service for people who forget should be introduced to reduce the number of people not attending their appointments.
I am registered for the text reminder service but I'm not getting a reminder on the day of the appointment. Service for people who forget should be introduced to reduce the number of people not attending their appointments.
I'm happy with the surgery
October 24, 2016
Sometimes you do have to wait for appointments but I'm happy with the surgery. I try to see the same GP as I've been seeing him for a long time now
to see a specific Dr can take a while
October 24, 2016
To see a specific doctor can take a while. I do try to see the same GP if possible to maintain continuity.
The surgery works fine. Splitting the reception and the pharmacy has been an improvement
The surgery works fine. Splitting the reception and the pharmacy has been an improvement
Generally a good surgery
October 24, 2016
Generally a good surgery and the staff are all very friendly. To get an appointment at any of the surgeries can be quite difficult. I've waited a week this time but in the past it's been longer. It it's an emergency they will fit you in though.
Staff are very friendly
October 24, 2016
Staff are very friendly and the atmosphere is good. A good surgery and I would not want to lose the pharmacy in the surgery. Improvement would be to have a definitive machine for asthma. Having the information on the walls is really good too.
Difficult to get an appointment
October 24, 2016
Difficult to get an appointment at the Grundisburgh surgery - am offered appointments at the other surgery. Evening and weekend surgery appointments would be better. Generally the surgery works and meets my needs
Getting an appointment quickly can be difficult
October 24, 2016
Getting appointments quickly can be a little difficult but you are always given the opportunity to go to Debenham
Continuity of care.
October 24, 2016
We try to see one doctor if we can to maintain continuity as he understands our family situation
