Mendlesham Medical Group - Mendlesham Health Centre
Feedback Rating
Based on 248 reviews
Reviews (248)
Helpful staff
September 10, 2018
Its a great local surgery, staff are always helpful. Medication is always available fairly quickly when it's needed. The waiting room is comfortable enough and I can get appointments when I need them. The only concern I have is the future need for services when more housing is developed.
Very informative
September 10, 2018
Really helpful each time you visit and have been good to fit me in. There are very friendly staff who are also very informative. Generally the surgery works very well for me.
Friendly approach
September 10, 2018
Very obliging, normally you get an appointment the same day, they're very good. All the doctors are great, very understanding and listen, very friendly in their approach. The dispensary has improved recently and overall nothing really needs changing, its great.
Staff are helpful
September 5, 2018
Never had a problem with the surgery. You can always get an appointment on the day. Staff are helpful and accommodating. You can also get blood tests done easily and the parking is good. I like the higher backed chairs, they're comfy and the temperature in the waiting room is good.
Online system works well
September 5, 2018
I can get an appointment whenever I need one. The doctors are all very personable and caring and booking online is easy to do and works very well. Generally it all works well for me, an online triage type system would be another option to have.
Happy to see any doctor
September 5, 2018
Always really helpful, never had a problem and I can get an appointment when needed. I'm also happy to see any of the doctors at the practice. May be in certain situations the radio could be turned down a bit, I did see a person who had a severe migraine struggling with it. The staff are always cheerful and friendly and you can get blood tests done at the surgery easily enough. It would be good if x-rays could be done more locally.
Friendly staff
September 5, 2018
I've just joined the practice but everything has gone well. Staff are friendly and approachable and I get on well with my doctor. Being in a smaller surgery is good and you can generally get on the day appointments.
Very informative
September 5, 2018
Get seen quickly and they always find time to fit you in. Everything works well and its a big improvement to my previous surgery. Staff are very informative around medications as well.
Very good
September 5, 2018
Don't use the surgery much but I can always get an appointment when I need one. They are very good all round.
Brilliant Surgery
August 28, 2018
I recently joined this surgery after moving into their area. I cannot believe the difference from my old surgery. I can get an appointment without having to wait 3 weeks, staff are lovely and kind, my old surgery could do with looking how this one is run!!
