Mendlesham Medical Group - Mendlesham Health Centre
Feedback Rating
Based on 248 reviews
Reviews (248)
See the same doctor
February 20, 2019
Generally the surgery do things well but it can be difficult to see a specific doctor quickly at times but you can always see someone else. Seeing the same doctor most of the time does really help.
Usual superb service
February 1, 2019
Appointment offered promptly. Excellent consultation as always.
Reception staff are rude and unprofessional
December 21, 2018
Currently pregnant and under Mendlesham surgery until I have my baby. Reception staff are reluctant to give me appointments as I’m out of area even though I have permission to be treated the same by the practice
Manager. Dispensary staff often make mistakes and aren’t competent enough when dispensing medication and often leave you short.
Manager. Dispensary staff often make mistakes and aren’t competent enough when dispensing medication and often leave you short.
Seen quickly
October 2, 2018
Normally its a very good surgery where you can be seen on the day you call for an appointment. On trying recently however, I did have to wait four days which was very unusual.
Accommodating staff
September 10, 2018
Staff are quick to give you an appointment and are so accommodating plus they fit you in when its urgent. The appointments keep to time which is good but there are times when medications aren't available to be collected on time.
Very pleased
September 10, 2018
A lot easier to get appointments here compared to elsewhere, generally I can get appointments when needed. I've always been treated well by staff and I very pleased with the surgery.
Fairly easy to get an appointment.
September 10, 2018
Its fairly easy to get an appointment and the doctors are accessible, they really listen to what you are saying. Doctors do need to listen to patients and to be open to changing tact. On the whole it all works very well.
Staff really listen
September 10, 2018
I'm really happy with the surgery, you don't have to wait too long for an appointment or to be seen at the surgery. Staff really listen to what you are saying and they are incredibly friendly and helpful.
Lovely staff
September 10, 2018
There are fantastic doctors at the surgery and they'll always fit you in and sort things out for you. I've never had a problem at all and all the staff are lovely.
Appreciate how quickly we're seen.
September 10, 2018
Its nice to have a personal service where they fit you in as soon as possible. Most of the time you're seen the same day and I really appreciate how quickly we are seen. All my midwife appointments at the surgery have been great and I had a number to call if I was at all concerned.
