Mendlesham Medical Group - Mendlesham Health Centre
Feedback Rating
Based on 248 reviews
Reviews (248)
Complete lack of care for my wife
September 2, 2020
My wife has been ill for some time and the doctor ordered her a Covid19 Test before she could have a blood test . This came back 24 hours later and was negative. She has now been told she can’t have a blood test for another 9 days because they are busy ! The doctor said he Wanted this done immediately . Was told to call back to see if there was any cancellations but obviously there wasn’t and in the meantime another two days waiting time was added for a blood test because the receptionist didn’t make an appointment for my wife in the first place !!Mendlesham receptionist did not care in the least .Was told to contact Bury or Ipswich hospitals !! What sort of care is that ? Awful way to treat your patient who is extremely worried!!!
They bend over backwards for patients
February 12, 2020
They bend over backwards for patients to get them an appointment, they always do for my son who has extra needs, they are very supportive to me too.I am perfectly happy with both Bacton and Medlesham as surgeries.
Supportive to children's health
February 12, 2020
I have found them to be responsive to requests for appointments and supportive towards children's healthcare. Communication is very good with patients. Prompt service at the dispensary.
Music is too loud and wrong style of music
February 12, 2020
The music is too loud and the style of the music is too heavy for a GP surgery it could be much more sedate this would be better. You never have to wait long to get an appointment and staff very good.
Keep it just as it is!
February 12, 2020
Appointments are easy to get and very quickly seen, no issues, just hope they keep it just as it is now!
Very helpful and excellent service
February 12, 2020
Very helpful and excellent service, its always easy to get an appointment, I've been here all my life I don't want to move.
Staff happy and friendly
February 12, 2020
Staff always seem happy and friendly. No waiting to get an appointment. I am very happy with how it is all going at this surgery.
Good appointments
February 12, 2020
Its local and handy to where I live, I can get appointments when I want them which is good.
Wait a bit longer to see specific GP
February 12, 2020
Always so polite and helpful and invariably I can always get an appointment when I need one, if I want to see a specific GP I might need to wait a few days longer. doctors and the nurse practitioner and nursing staff are very good from my experience.
Couldn't really ask for much more
February 12, 2020
I can get an appointment easily usually on the same day, I find the staff to be helpful and friendly, I couldn't really ask for much more, nothing to improve.
