Mendlesham Medical Group - Mendlesham Health Centre
Feedback Rating
Based on 248 reviews
Reviews (248)
Kind and Helpful staff
February 12, 2020
Kind and helpful staff, they are always pleasant on the phone. I always manage to get an appointment easily. Very good.
Quality GP's
February 12, 2020
The location is ideal to where I live, the quality of the GP's is high, I don't have any complaints.
They fit me in at short notice
February 12, 2020
When I ring up they are very kind to me and they can fit me in with an appointment at short notice. Sometimes you might have to wait longer at the appointment on some days but its not every time. I cannot think of any improvements needed, very good.
Same day appointment
February 12, 2020
I can get an appointment easily, it is usually on the same day if I need it. I like that fact that I get the consistency of the same GP if I need it. The GP's are good here. No improvements identified.
Good communication
February 12, 2020
I can always get an appointment when I need it. All staff are very polite and helpful, the customer service is very good indeed. Good communication if they happen to be running late with appointments. I can't fault them, they even Email me when my prescription is ready.
So efficient
February 12, 2020
It is so efficient at this surgery. You can ask to see a specific GP if you want to, booking appointments on line is easy. I recently had a good referral to the hospital.
My GP is excellent
February 12, 2020
My doctor made me feel at ease more than anyone else. Staff are really helpful, its good to be able to get good GP consistency. I cannot fault it at all. It would be nice to have a water machine in the waiting area.
Don't change a thing
July 15, 2019
Always get an appointment when needed.
I cannot think of anything that I would change about this surgery.
I cannot think of anything that I would change about this surgery.
Good, friendly customer service
July 15, 2019
Appointments easy to get. Staff are always friendly, good customer service.
Would be nice on occasion to know you can get appointments outside normal surgery times, I didn't know GP plus was a thing.
Would be nice on occasion to know you can get appointments outside normal surgery times, I didn't know GP plus was a thing.
I really like this surgery
July 15, 2019
It's good to have nurse practitioners on site. I can always get an appointment with ease. I really like this surgery.
I would prefer if the radio was not on talking channels, music would be better for me as it interferes with my hearing impairment.
I like the dispensary, it's all very convenient for me.
I would prefer if the radio was not on talking channels, music would be better for me as it interferes with my hearing impairment.
I like the dispensary, it's all very convenient for me.
