Oakfield Surgery
Feedback Rating
Based on 140 reviews
Reviews (140)
all staff amazing
September 5, 2019
From the moment I joined Oakfields I was amazed by the friendliness and helpfulness when you need it most ...... from discussing what care you need with Receptionists to getting the appointment and attention to detail of that care with the Doctor. I am so very pleased (and relieved) to say how the staff at this practice just go that extra mile to help.
staff are understanding and welcoming
July 26, 2019
Whenever I need help the staff are always so accommodating and understanding, they do their very best to help and take into consideration my other family members
If only all GPs were this good
July 24, 2019
Having gone to see Dr about recurring headaches ,received a call from her that Addenbrokes would see me. Scan done the same day .I've met about a dozen people at three different sites and they were all a credit to the NHS, but none of it would have happened without A GP pushing to get it sorted.Thank you.
Poor
July 17, 2019
I guess the reception staff have signed the Hippocratic oath as you are expected to tell them what’s wrong and they decide who you see, I guess they’re qualified as well.
You used to be treated really well here, but under the new management it’s terrible!,
You used to be treated really well here, but under the new management it’s terrible!,
Terrible incompetent staff.
June 21, 2019
Appointment apparently not booked properly by reception and vaccine was out of stock so after a half hour drive and a half hour drive back with 1 year old daughter no vaccine given. Very unfriendly rude reception staff on every visit!
Should be unacceptable
June 19, 2019
Poor call handling in the morning to obtain an appointment, very difficult to get an appointment at all. Reception staff unhelpful.
Only seen by nurse practitioner, not seen by doctor. I’ve had to go private to receive any care at all.
Only seen by nurse practitioner, not seen by doctor. I’ve had to go private to receive any care at all.
All staff are engaging and friendly
June 12, 2019
I have always found the staff warm and helpful from front desk to GP
excellent service -
June 9, 2019
We joined the surgery a few months ago after a recommendation from a local friend and from the very first visit we have been extremely impressed by all staff and the services received. I was expecting very different service based on past experience at a surgery we were patients of for over 20 years, this one, is outstanding and I would definitely recommend it to others.
The nurse is an excllent role model!!
September 7, 2017
I have seen the nurse a couple of times on previous visits. She has always been very kind and professional. I am a student nurse and she has been an excellent role model for me
I have been very well served by this practice but long waiting times for appts
September 7, 2017
Getting an appointment can be a problem and past experience leads me to expect a 30 min. delay in being called in. This said, I have been very well served medically by the practice
