Oakfield Surgery
Feedback Rating
Based on 140 reviews
Reviews (140)
Nurses are better than Doctors for keeping appointments
September 7, 2017
Delays after appointment times are pretty well the norm. This said Nurses are better than doctors (on appoinment times).
Clinicians are good but receptionists are unfriendly. Surgery is unclean
September 7, 2017
This is in comparison with my last practice which was outstanding! There are lots of flies-both dead and alive-on the waiting room ceiling plus there are cobwebs. Attitude of reception staff is unfriendly but clinicians are good!
Dr's are fine and nurses are good but long waiting times
September 7, 2017
Delays after appointment times are bad. It would be helpful if people could be made aware of how times are running when they book in. Getting an appointment is good though and the Dr's. are fine and Nurses are good.
'Phone can take a while to be answered and staff can be rude
September 7, 2017
Calling in to reception is not a good experience. It can take a while to be answered and they can be a bit rude sometimes. Also it is usual to wait 30 mins after the appointment time.
Can't praise highly enough
September 4, 2017
My son has been quite poorly and I can't praise the practice highly enough. They certainly went the extra mile for us.
Great practice
September 4, 2017
This is a great practice-they look after me very well. I would not want to have to move to any other GP
Occasional wait
September 4, 2017
I occasionally have to wait longer than my appointment time. I struggle to book non-emergency appointments.
Pretty good allround.
September 4, 2017
This practice is pretty good all round but it would be good if there were more appointments after 5.00-6.00 for shift workers.
Great!
September 4, 2017
There is sometimes a delay after the appointment time but that is the only thing. Otherwise-great!
sometime there is a wait
September 4, 2017
There is sometimes a wait in excess of 30 mins. after my appointment time. Also I am not sure of the appointment system. I feel uncomfortable in classing my myself as an emergency so usually go for 'routine' which takes time
