Orchard Street Medical Practice
Feedback Rating
Based on 98 reviews
Reviews (98)
Really can't fault them
June 6, 2016
We can always get to see a doctor and try to see the same one if possible. The diabetic nurse is really good, she is in email contact with us advising helping to manage the diabetes. I really can't fault them. Prescription ordering online is really straight forward and easy to do.
Change of tablets confused me
May 10, 2016
They are very helpful and I get taken along with my family as they do not come to see me in my sheltered housing. Sometimes they make changes to my medication, and so when I get it I get confused as I am visually impaired. When delivered, no one tells you there have been changes, so you are unsure if there has been a mix up.
No home visits
May 10, 2016
I am practically housebound, but the surgery will not do a home visit. (Person in Sheltered housing)
Very welcoming, but medication mix up
May 10, 2016
When I need an appointment, I generally can get one and I find them very welcoming. On one occasion though when I picked up my prescription, they had added an additional water tablet, and they had not seen or spoken to me. I rang them to query it as it concerned me.
Positive experience
May 2, 2016
I rarely have to visit the GP but it has always been a positive experience when I have
No real problems
April 30, 2016
I get moles on my head frozen off in clinic at surgery. Clinic used to be monthly but now it's every three months.
Social prescribing
April 8, 2016
Can you consider social prescribing?
Explanations could be better
March 28, 2016
Explanation of diagnosis and treatment could be better explained.
Remarkable!
March 18, 2016
I am a carer for my husband and he needed to see the doctor. I called and we were seen on the same day-very good! Lots of tests were carried out and some medication prescribed. The Dr phoned the DIST team that day and a package of care was arranged. This is now in place.
A cut above the rest
January 17, 2016
Compared to the stories my friends and family tell me about other GP practices, Orchard street is miles ahead in service. You can always get an appointment, waiting times are fairly minimal (and always communicated to you), the GPs are friendly and knowledgeable as are the nurses and the reception staff too.
