Pinewood Surgery
Feedback Rating
Based on 68 reviews
Reviews (68)
Always a good service
January 6, 2020
Have had to come to Derby Road today as person at Pinewood who could do the injection had finished for the day. We do not mind and have always received a good service.
A bit rushed
August 25, 2019
I do feel a bit rushed in the surgery. I find getting an appointment difficult. I lost a whole day recently when the care navigator sent me to the pharmacy and the pharmacist said that he wasn't a doctor and sent me to the GP.
Friendly staff
August 25, 2019
Wish more appointments were available. Friendly staff on the whole. I was diagnosed with a condition in 2016 and just sent on my way with a leaflet, which felt a bit impersonal.
Car park a bit small.
August 25, 2019
I have noticed a significant improvement over recent years. Car park is a bit small. Some of the doctors give a bit more clarity regarding my condition.
Staff friendly
August 25, 2019
I have come for a review of my tablets, but I don't come often. One of the receptionists can be rude to my partner, but I have found staff to be friendly.
Helpful
August 25, 2019
I like to preplan my appointments and they do this for me at the surgery face to face at the last visit. I've been here 15 years and always found the staff helpful. I tend to wait about 15 minutes.
Very happy
August 25, 2019
Quite new to surgery. Every time no issues with appointments. very happy with GP, would not change a thing.
Always get an appointment.
August 25, 2019
I can always get an appointment. I have 2 small children and it's never been an issue. I always find the staff to be friendly. GP gives me time and space.
Cooperative.
August 25, 2019
Always helpful here and we are able to get an appointment as needed. I have always found the staff to be helpful and friendly and cooperative. Car park is a bit small.
Long wait
August 25, 2019
Long waiting times. Lack of appointments available - 2 week wait. Staff don't explain a lot on conditions.
