Stanton Surgery
Feedback Rating
Based on 167 reviews
Reviews (167)
It is really good for me.
August 16, 2018
I live in Stanton and it is really good for me. It got quite a lot busier when Hopton surgery closed but I walk to the surgery so the parking issue doesn't affect me. The reception staff are all so friendly, it makes going to the doctors that bit more pleasant
This is excellent
August 16, 2018
This is excellent compared to my previous surgery. My consultation today was very good. The Doctor has said he will give me a call in a week or so. The reception staff, and the dispensary, are great at arranging things to suit me. I haven't found anything that needs improving here.
I've never had any problems
August 16, 2018
I've never had any problems. They do their best to see you on the day if you are poorly. I really can't think of anything that needs to be improved.
Quality of service is very good
August 16, 2018
I have been late being called in but only once. The quality of the service is good-doctors are understanding. Appointments are easy to get. Great all round-especially when dealing with children
I never feel rushed
August 16, 2018
I am often late being called in to my appointment but I value extra time when I need it. I never feel rushed during my consultation. Reception staff can be a bit abrupt sometime but I can understand because I see the pressure they are under. I can always get an appointment when I need one but parking can be a bit of a pain
Always friendly and polite
August 16, 2018
Getting an appointment isn't as easy as it was at Hopton (now closed), it can take up to two weeks to get a routine appointment (though I work so it is partly around my availability). They are always friendly, polite and try to accomodate. The doctors explain things really well and I never feel rushed in my appointments.
I can always get an appointment
August 16, 2018
I can always get an appointment when I need one, which is great. Parking can be a bit of an issue. I live in Garboldisham so I have more of a drive now that the Hopton branch is closed but things have gone better than i had expected with all the extra patients who have needed to be assimilated here.
Reception staff are excellent
August 16, 2018
Reception staff are excellent but dispensary staff can be a bit rude at times. Early (in the day) appointments aren't too bad but later in the day you can wait a long time after the appointment time. The doctors are very, very good and it is only the odd thing that doesn't go well.
Very good surgery
August 16, 2018
This is a very good surgery. They try very hard to make each patient feel individually cared for. The system for reminding me about regular (annual) checks isn't infallible though.
I can't fault reception staff or doctors
August 16, 2018
I can't fault reception staff, doctors or nurses but getting an appointment and being seen on time isn't as good as it was before. All the Hopton patients now have to come down to Stanton. The staff try hard but resources are limited.
