Stanton Surgery
Feedback Rating
Based on 167 reviews
Reviews (167)
Generally very good
November 16, 2018
Generally it is very good here but appointments often run a good bit late. Doctors are very good all round and I see one particular one and she is great!!!
Nothing is less good here
November 16, 2018
I am a displaced Hopton patient, I have to travel here (Stanton) now which is a bit of a struggle for me to organise. Other than the transport I can't say that much is less good here than it was there.
Pretty good
November 16, 2018
I have been waiting for more than 20 minutes today so far. This is only my second visit since moving back to Stanton and re-registering. So much better here than where I was registered in Thetford, it was very poor there. I am seeing the same doctor as on my first visit and I am pleased about that.
Always find an appointment
November 16, 2018
It isn't usual to be seen on time but they always find an appointment if any of my children are unwell. They create and appointment for them and that impacts so I don't mind waiting a few minutes to go in. In fact, this is the best surgery we have ever been at for getting appointments, often on the day. Even routine appointments are within a week. I would also say that nurses are always great with my children at injection times-they explain well and have stickers which go down well!
My doctor is good
November 16, 2018
You need to ask the right questions to get a full explanation with some of the doctors, sometimes they feel too rushed. It takes up to a week for a routine appointment with any doctor but up to two weeks for my preferred doctors, who is very good.
Dowdy
November 16, 2018
The service is fine but the waiting room is dowdy-needs brightening up. I phone for an appointment-always with the same doctor. I don't get asked if it is urgent (though I would tell them if it was) and I usually get seen for a routine appointment within two weeks.
Great service
November 16, 2018
I have a named doctor and I book and see them because that works well for me..I don't have to wait too long for an appointment and I don't have to constantly explain my illness from the beginning because they remember me. Great Service
That is fine
November 16, 2018
Receptionists can give the impression that they are trying to hurry you along when you call in for an appointment. I always have to sit and wait after my appointment time to be called in though the nurses are better on that front than the doctors.I have a named physician but I prefer another of the doctors here so I always book to see them because I value them highly. I have to wait a few days longer for a routine appointment but that is fine by me.
Doctors are all good
November 7, 2018
I have been a patient here for about six years and they have always been very polite to me-never remotely rude. Appointments are quite quick, normally 2-3 days but it can be a little longer but never excessive. Doctors are good, really good. It is a nice little village practice, personal and pleasant. Reception staff are always bright and friendly which makes visits that little bit better.
Very professional, first class
August 24, 2018
I had a persistent cough and my doctor arranged for me to have a X ray. She picked up that I had an unrelated heart condition which I knew nothing about and I am now being treated for. Great diligence on her behalf. Very professional, first class.
