Stanton Surgery
Feedback Rating
Based on 167 reviews
Reviews (167)
Excellent
June 28, 2022
Very attentive and seen quickly. I find the triage call with the doctor works really well and I really can't fault the surgery.
Great
June 28, 2022
The surgery and staff are all great, it works well having the triage process as it saves unnecessary visits to the surgery. It would be good if you could access all patient information records on the NHS App like some other surgeries do.
Staff great
June 28, 2022
Phone contact with the surgery is very good, I don't have any problems getting appointments. It appears after the building work that things are starting to settle. The staff are great.
Online booking works well
June 28, 2022
I've found it easy to get appointments and then see a doctor. Booking online works well and the doctor I spoke to yesterday booked me in for the appointment this morning so I'm very happy with how its all worked for me.
Difficult in the past
June 28, 2022
I found it very difficult around Christmas time to get an appointment and was told that they weren't doing face to face appointments which was frustrating. I called 111 they said to call the surgery but I couldn't get a face to face appointment. Considering everything I'm hoping that it will get easier from now on.
Building improvements are good
June 28, 2022
The improvements made to the reception area are good, the only issue is that although the front door is automatic the one through to where the doctors are isn't and it's difficult to manage. I've had to wait 10 days to speak to a specific GP but have spoken to them and been seen this morning. The doctor has got the ball rolling and is looking in to the issues I'm having and she was a really lovely doctor, very understanding and supportive.
Truly great
June 28, 2022
I have no problems with the surgery they are truly great with caring and helpful staff.
A very good practice
June 28, 2022
I've only just joined the practice but I've found this appointment easy to get after speaking to the GP on the phone. I've had a face to face appointment and I'm very pleased with everything so far.
Happy with staff
June 28, 2022
It's totally fine to get appointments and the triage works well. I'm happy with the staff and can't fault the surgery as they react quickly when they need to.
Triage works well
June 28, 2022
In the past I've had long waits to get my medication but now I have them delivered to my home it's much easier. The staff are pleasant and I find the triage process works well to get appointments and when I've needed to be seen I've been given an appointment with a doctor.
