Stanton Surgery
Feedback Rating
Based on 167 reviews
Reviews (167)
All good for us
January 21, 2019
I live in Hopton (surgery now closed) and I haven't experienced any problems. It is all good for us, only exception is that sometimes have to wait for a few minutes but that was the same at Hopton when it was open. It hasn't been excessive and given that everything else about the practice is first class we are very happy here.
I got an appointment for today-today!
January 21, 2019
I rang in and got an appointment for today-today! Chirstmas eve as well, I am most impressed. Actually, this is a great village surgery, I am always dealt with in a very professional and friendly manner. My doctor is so caring and listens carefully to my symptoms.
They are very good
January 21, 2019
I'm usually a few minutes late going in but not hours. Other than that they are pretty good. Access to appointments is pretty good. This one is a cancellation, I hadn't been expecting to be seen before Christmas (on Christmas Eve). It is all absolutely fine in my experience, especially my doctor who is attentive and professional.
Really good in that regard.
January 21, 2019
I usually have a wait-up to 30 mins or so but that isn't a difficulty. There isn't really anything specific that I would change (though some of the magazines are a bit old now). On the plus side they always find an appointment on the day if one of my children is ill-they are really, really good in that regard.
got an appointment for today-great!
January 21, 2019
I called at 8.30 this morning and I got an appointment for 10.30-great!! I do often have to wait past my appointment time, 30 minutes isn't unusual, I once had a really long wait but that was due to a particular set of circumstances beyond their control and I was told what was going on. One member of the reception team can be a bit off but everyone else if very professional and caring.
I am very pleased with how I am looked after
January 21, 2019
I am very pleased with how I am looked after here, all things considered. It is a good surgery for appointments, never more than 2/3 days and often on the day. Doctors are very professional and understanding. My only gripe is that when I come in for my regular asthma review with the nurse, if I need a change to my medication she can't change it. I have to come back another time and see a doctor to get a new prescription. It just seems a shame to need two appointments.
Overall, pretty good.
January 21, 2019
Overall my experience here has been pretty good. Depending on how busy they are you can have to wait, and it has been for up to an hour. It would help if a text or call could be made to let me know and if that isn't practicable I would like to be told by reception when I arrive. I prefer to book in face to face (rather than on the screen) but I feel this is discouraged. I don't like the screen because I feel it isn't sterilised regularly and i don't want to catch anything.
VERY HELPUL
January 16, 2019
Really impressed with my doctor, cheerful and efficient and nearly running on time!
One of the best I have been at
November 16, 2018
I phone in for my appointments and I can usually see my doctor (named) within 4-5 days to a week. I 101% rate this particular doctor. I was at Stanton before Hopton closed and it has got busier but I can't say it has ever caused me any problems. In the past I have lived around the Country and this surgery is one of the best I have been registered at.
Not much to complain about
November 16, 2018
There is not much to complain about here. It takes up to a week to see my (named) GP and perhaps there is a 10-20 minute delay in being called in. I balance that against being seen in a welcoming, friendly rural practice with competent, professional nurses and doctors. Great Place
