Stanton Surgery
Feedback Rating
Based on 167 reviews
Reviews (167)
Wonderful
June 28, 2022
I've found blood tests quick and easy to arrange and it's a brilliant surgery. Appointments to see a GP aren't a problem either. The doctors, nurses and recpetion staff are all wonderful and have been very supportive.
Appointment availability is good
June 28, 2022
At times you have to go through the triage process and speak to a doctor first and at others you are given an appointment straight away so it all works well. The dispensary does have long waits at times and standing is difficult for me so there have been occasions when it's got too much I've given up and gone home.
Long wait for a nurse appointment
June 28, 2022
When I called up the surgery to book an appointment with a nurse the booking process was fine but I've had to wait quite a while for the appointment but I don't come much so its not a big problem. The staff you see are good, the only thing I don't really like is that the toilet is straight off the waiting area which isn't very nice.
Highly impressed
June 28, 2022
I didn't have to wait long for the appointment to have a blood test I only arranged it late last week. It's a perfectly great surgery with wonderful staff. With the dispensary it would be great if they could tell you if medication is in short supply and the full amount isn't in your bag when you pick it up it would then mean they don't get called asking when to expect it.
No problems getting appointments
May 12, 2022
I call to get an appointment and have never had any issues getting the help I need. The building work is a great improvement and overall it is a great surgery.
Call backs are difficult
December 6, 2021
Because I work in a job where I can't take phone calls I find the new call back system very difficult. It would be so much easier if I was able to book a face to face or even a call at a certain time. Once I've had care and treatment its all been very good but the system in place doesn't suit everyone.
Nurse is brilliant
December 6, 2021
The nurse I see on a regular basis is absolutely brilliant. Appointments are easy enough to get and it works very well really.
All good
December 6, 2021
The triage process works well, you get call backs quickly and actual appointments are available when they are needed too. I've got no issues with the surgery at all and the staff are very friendly so it's all good.
Appointments when needed
December 6, 2021
I find having separate numbers on the answerphone to call a bit difficult and would prefer a system that says press 1, 2 or 3 for different people at the surgery. I do find econsult works really well and have liked using it to contact the surgery.
Unable to get a face to face
December 6, 2021
Up until now the surgery have been excellent but recently I asked for a face to face appointment but was told I was not able to have one. It resulted in me going in to A&E as I was so concerned and was started on anticoagulants straight away. This incident has made me a little nervous about not being able to be seen in the same way as before.
