The Leiston Surgery
Feedback Rating
Based on 107 reviews
Reviews (107)
Able to coincide appointments
August 22, 2018
Today I was able to coincide my blood test appointment with my partners appointment which was extremely helpful. They are, in my experience a very good surgery.
GP keeps me in the loop
August 22, 2018
Overall an excellent surgery. With multiple medical conditions I find the GP very good at keeping me in the loop and referring to hospital/blood tests/physio
Great when I see the GP of choice
August 22, 2018
Everything here is good as long as I see one of two GP's. I refuse to see one that did not diagnose or refer me when I knew I was not right. I had cancer, but found out almost a year later when I demanded for a second opinion at the surgery. My ratings are based on my experience now not the past.
Confidentiality at reception
August 22, 2018
It feels like you are hearing everything at reception, when they talk on the telephone and taking patients details. I have heard a name and telephone number read out by them in the past. This is concerning.
Do not have dedicated GP
August 22, 2018
I do not feel as connected to the surgery now. I am unsure where I am as I have recently heard that my GP is leaving, so I have no idea who I am assigned to anymore. I would like to be kept better informed.
Well timed and convenient.
January 8, 2018
A convenient appointment for a non-urgent issue. Minimal waiting time & GP seemed more relaxed and less rushed than visiting at my own GP surgery - although coincidentally I was seen by one of my practice's GPs.
Good
August 31, 2017
In the main this surgery is good. Reception staff are lovely and always try to help if I need it. My GP is very good. Think this tends to mean appointments run late as they try to give each patient good care
Excellent
August 31, 2017
I have nothing to add. It is a great surgery better than some I hear of
Good
August 31, 2017
when you see someone they are excellent. Getting 2on the day" appointments is near impossible but they have a "sit and wait" system. When we last did that we did not have to wait too long.
Good
August 31, 2017
difficult to get an appointment on the day but I will get a phone call, which is good for me
