The Pathology Partnership (Sudbury Health Centre)
Feedback Rating
Based on 164 reviews
Reviews (164)
Quick and easy
January 12, 2017
Had a blood test the other day and was pleased at the difference compared to my last visit. I got one very quickly and easily
Quick and efficient service
January 12, 2017
Quick and efficient service. I do need help from the staff to use the computer to book in or make an appointment
Booking system works well
January 12, 2017
Online booking system works well and allows you to get an appointment when needed On one occasion I wasn't checked to see if I was still bleeding after the test and by the time I got home blood was down my arm. This has never happened before.
For me the service has worked well
January 12, 2017
The computer is very self explanatory but older people do seem to struggle to use it. For me the service has worked well and was quick to use
Improved
January 12, 2017
Has improved since it started. Booking online makes it much easier to get appointments that tie in with other appointments at this health centre.
Walk in appointments are usually very quick
January 12, 2017
Walk in appointments are usually very quick. Most of the time waits are only about 5 minutes
Runs to time
November 24, 2016
Online worked very well. Runs to time. Can't fault the service
Very slow to use
November 24, 2016
To book on the computer in the health centre is ok - very slow to use but fairly simple.
On one occasion not enough blood was taken and not all staff listen when I'm explaining how best to take my blood as it is very difficult. They no longer ring to let you know your test results. You just have to wait until they send them out
On one occasion not enough blood was taken and not all staff listen when I'm explaining how best to take my blood as it is very difficult. They no longer ring to let you know your test results. You just have to wait until they send them out
Was seen in 10 minutes
November 24, 2016
Had a walk in appointment and was seen in 10 minutes.
Worked well today as I came straight from the doctors.
Worked well today as I came straight from the doctors.
Care has been very good
November 24, 2016
Overall care has been very good and it's a great system.
In the early days there were longer waiting times but these have now improved.
In the early days there were longer waiting times but these have now improved.
