Addenbrookes Hospital
Feedback Rating
Based on 82 reviews
Reviews (82)
Immuno deficiency care has been great
unknown
August 17, 2016
Care and treatment has been great and to make treatment easier they trained my daughter who is a nurse to do the weekly treatments. This has made our lives so much better.
Can't praise them enough
unknown
August 17, 2016
I was referred by wish to Addenbrookes. They were faultless! Can't praise enough. Don't like the car park but Babraham Park & Ride is great.
Unable to cope with someone disabled
K ward
July 19, 2016
K Ward was unable to cope with someone disabled. It was an awful experience.
Care was excellent
June 21, 2016
Care was excellent but communication is not good. I called urology department three times but never had a call back. Written communication is also not great. I sent a letter on 30 May a response was typed up on the 15/6 and i received the letter today 21st June. The letter was completely at odds with what I was told last Thursday which is very difficult to understand. The healthcare assistant on the ward my husband stayed on was very good and was really great with him.
Been let down twice.
Pre med
May 12, 2016
On two occasions I've been let down by the hospital. They have on both occasions lacked customer/patient care or management skills. I would go back there for treatment. With off hand comments made by staff I was sent down to pre med for a discussion prior to an operation but arrived at 1615 only to be told by staff they did not have time to talk to me and to come back on Monday which is another 100 mile round trip.
ICU very good
Pediatrics/children services
April 19, 2016
My brother was transferred to the hospital following an accident and received very good care in ICU. On the Children's ward however it wasn't so good. We would have liked him to be transferred back to West Suffolk Hospital but we were told this was not possible as there were no CT scanners there. We knew there were as he had had a scan there before being transferred to Addenbrookes. Parking at Addenbrookes was very limited and cost £7.30 for two hours.
Very caring staff
Cancer services
April 8, 2016
The staff are all very caring, spending time with me and they explained everything very well.
Specialists
unknown
March 23, 2016
A lot of the specialists here are very impersonal.
poor management skills
February 5, 2016
On two occasions I have been let down by the hospital. They have on both occasions lacked customer/patient care or management skills. I would go back there for treatment. I was sent down to premed for a discussion prior to an operation but arrived at 16.15 only to be told by staff they didn't have time to talk to me and to come back on Monday which is a 100 mile round trip.
Good
Oral and Maxillofacial Surgery
December 11, 2015
The staff were very nice and it was very hygienic but the waiting time causes you to be late for your appointment