Your COVID-19 vaccination feedback

Please share your experiences relating to the COVID-19 vaccination rollout in Suffolk. We'll make your feedback known to the leaders of your local health and social care system. Please include a note about your location (such as where you received the vaccination or where you are based) in the comment if you can.

Reviews (807)

Efficient, caring staff, most impressive

January 22, 2021
Very little waiting time at Epicentre, good parking. Marshall outside meet and greet. Social distancing in operation. Clear instructions and helpful and sensitive staff. Good leaflets and spoken information. Time to ask questions, encouraged to. Very good infection control measures. Efficient but no short cuts.
Anonymous

Well organised.

January 22, 2021
Well organised at West Suffolk Hospital. Professional staff who were knowledgeable and able to provide answers to any questions asked. Quick and easy process. Slight concern about waiting area after vaccine as a lot of people in small area.
Danielle Sayer

No contact at all

January 21, 2021
People in their 70s being vaccinated. No contact at all with 91 year old mother. Not allowed to phone GP surgery to chase up and nothing being done about it.
Anonymous

Everything went very well.

January 21, 2021
The online booking excellent. The 15 minute slots at The Mix enabled a smooth flow. Only problem was with people turning up before their due time and then making complaints, as people do. Well done all !!
John Plummer

Everyone was very helpful and professional

January 21, 2021
Attended Lavenham on Saturday 15th Jan. Was very impressed with the whole setup.
Anonymous

Long wait. Seems to be working OK.

January 21, 2021
Debenham Leisure Centre - The wait was because there were not enough people doing the work. This appears to have been cured now. Otherwise well organised.
Anonymous

Excellent staff

January 21, 2021
Had a long wait on the first day in Stowmarket (The Mix) which I expected. The staff were excellent.
Anonymous

Truly respectful, professional service.

January 21, 2021
Each member of the large team at Sizewell Sports & Social Club knew and performed their particular role efficiently and sympathetically, and functioned as a team.
Anonymous

Brilliant

January 21, 2021
Just attended for my Covid vaccination and would like to thank all the staff who are doing a fabulous job under extreme circumstances. The weather was also dreadful for the chaps instructing traffic and the ladies having to go outside to Direct and inform patients on what to do.
Everybody was friendly and knew exactly what they were doing.
Well Done the Grove.
Anonymous

Efficient, professional service.

January 21, 2021
The Mix, Stowmarket, Tuesday 19th January, 08.15. I received TX on Monday at 08.02 inviting me to book an appointment, I booked 1st & 2nd vaccinations online within 15min, Seamless procedure at The Mix, all staff were of the highest order. I honestly don't know what people have to complain about, this is a massive programme, which is bound to have teething problems. My thanks to ALL involved.
Anonymous

Leave your Feedback