Debenham Group Practice - Otley Branch site
Feedback Rating
Based on 129 reviews
Reviews (129)
I like the toys in the waiting room
July 19, 2016
I like the toys in the waiting room.
Understanding staff
June 8, 2016
As there are three surgeries you can always get an appointment. Staff are always understanding and getting an appointment is not a problem. The surgery times are great with evening surgery times being helpful for my husband who works and finds it more difficult to get to a normal appointment. Using the nurse practitioners is also a great service and frees up the doctors.
Quick to get appointments
June 8, 2016
The convenience of being so local is great. Very quick to get an appointment and its great there is an on site pharmacy. Staff are all very friendly and helpful
Telephone consultations are great
June 8, 2016
Having telephone consultations is really great as it frees up appointments in the surgery. The doctors have always called when they have arranged to.
Wonderful treatment and support
June 8, 2016
They always try to get you in as soon as they can. They are very proactive and go the extra mile to help. As a family we have had the most wonderful treatment and support. There is sometimes a bit of a wait but this is fine and staff attitude is excellent.
Pleased with the service
June 8, 2016
Pleased with the service provided by the practice
Expertise of staff is really great
June 8, 2016
Friendliness and the expertise of staff is really great. All of the staff are wonderful and we're very lucky. Depending on how busy they are waits can be a little long.
Very helpful
June 8, 2016
Very helpful, appointments when you need them and everything is really good. If a member of staff could dispense over lunch hour it would really be great.
Excellent
June 8, 2016
Excellent Service
Friendly staff
June 8, 2016
Staff are all very friendly. I called this morning and had no problem getting to see the nurse practitioner. Very pleased with the service
