Debenham Group Practice - Otley Branch site
Feedback Rating
Based on 129 reviews
Reviews (129)
Pleasant staff and always get the time needed given
May 25, 2017
Very pleasant staff. There does seem to be a turnover of staff. Like to see the same GP if possible and the three surgeries allow us to do this. We always get the time needed in appointments. We are often called in to help with trainee doctors which is great
Nurses have been great, always get appointments
May 25, 2017
Really rate the nurses; they have been great. Can get appointments when needed and generally it works well, especially with the choice of surgeries
Excellent care and easy to get appointments
March 16, 2017
Quite happy to travel to any of the surgery sites and I'm happy to see any of the doctors. Prescriptions work well as do appointments. Use the online system to book mainly and always get an appointment when needed. They look after my wife brilliantly.
Can always get an appointment
January 12, 2017
Can always get an appointment when needed. Explanations have been good and it's good to have such a local service
Happy with the practice
January 9, 2017
Rather than waiting to get an appointment at Otley I've driven to Debenham which is not problematic. I've had to wait half an hour for my appointment but again this isn't a problem.
Excellent but getting appointment can be hard and long waits.
December 20, 2016
Getting an appointment can be difficult and I've been asked to call back. Attending the other surgeries can be difficult as I can't drive. Sometimes the waits can be up to 1/2 hour. However, some people need more time than others. The care though is very good
All excellent
December 14, 2016
All excellent. Feel very comfortable
Waiting times no problem because patient understands doctors busy
Waiting times no problem because patient understands doctors busy
Surgery times aren't available
November 25, 2016
Otley isn't as good due to the surgery times that are available. I did get a good hearing aid explanation recently.
Good surgery but Otley pharmacy never answer 'phone
November 17, 2016
Whenever you call the pharmacy at Otley you never get a response. I'd rather there was no answering machine.
Generally a good surgery; nice staff
Generally a good surgery; nice staff
Excellent, fantastic
November 1, 2016
Five stars all the way. The surgery has been absolutely great. Wish we'd move practice earlier. Absolutely fantastic service
