Debenham Group Practice - Otley Branch site
Feedback Rating
Based on 129 reviews
Reviews (129)
Very personal approach
June 8, 2016
I like the personal approach of the doctors and staff.
Staff attitude is great
June 8, 2016
The attitude of staff is great they all have time for you and will listen. Sometimes appointments aren't available at the surgery so I have to go to Debenham but at least this gives me more options.
Very happy with the practice
June 8, 2016
Very happy with the practice
Friendly staff
June 8, 2016
Staff are all very friendly and that makes the surgery
Reception has been fantastic
June 8, 2016
I use here and Debenham and care has been great. Reception staff have been fantastic.
Another evening
May 24, 2016
Sometimes you have to wait a bit for appointments in the surgery. Having a split between pre booked and on the day appointments would be great and if there could be an additional appointment session on a Tuesday or during the early part of the week it would help.
Having the choice of 3 locations is great
May 24, 2016
Having the choice of 3 locations is great but it would be even better if a late night appointment session at Otley was available.
Choice of surgeries gives flexibility
May 24, 2016
Having an alternative location to visit for appointments makes it more flexible regarding appointment times. Having more appointments available here would make it better though.
People are friendly
May 24, 2016
People are friendly and the lady doctors are good. Doctors listen to you and give good explanations, its a good practice. Sometimes it can be hard to get an appointment especially here or at Grundisburgh. The standard response is there are no appointments. There is nothing that needs improving.
Unclear advice
May 24, 2016
A telephone appointment for urgent treatment was not very clear.
