Debenham Group Practice - Debenham
Feedback Rating
Based on 389 reviews
Reviews (389)
Good
November 17, 2016
It's a good surgery with caring staff
Good opening hours
November 17, 2016
Pretty good opening hours
A good practice
November 17, 2016
Most staff are good but on occasions it is a little less caring. Generally it's a very good practice. When in the practice I don't like having to tel the receptionist why I need an appointment, especially with other patients being so close. Very helpful staff and they do their best
Easy access to appointments
November 17, 2016
I like the fact you can get an appointment when needed and they are all very friendly and helpful. I'm not worried about who I see
Everyone cares
November 17, 2016
I've never had a problem. I like it because everyone cares and they are really helpful. Even if you need longer than 15 minutes you are always given the time you need and never feel rushed
Excellent surgery
November 17, 2016
If it's not urgent I get to see my own GP but if urgent I'll see anyone. My GP hasn't received a letter from the hospital so I can't start my Warfarin yet. I've had to order more medication and if I start the warfarin this will then be wasted
Fair but some staff issues
November 17, 2016
At times some staff are not particularly helpful. I've got used to waiting to see my doctor but if you want to see a good doctor you will have to wait. The doctors and nurses are all very good. To be specific it took 2 weeks to be able to see my doctor. it's a very busy surgery. I get my prescriptions from the chemist which works well
Easy access
November 17, 2016
It's easy to get to. Due to my needs it is better to see the same GP to maintain continuity. Seeing the same GP can mean sightly long waits
Good relationship with GP's
November 17, 2016
Good relationship with the GPs. Very willing to isten.
Occasionally visit Otley when trying to see a specific doctor
Occasionally visit Otley when trying to see a specific doctor
Excellent surgery & staff
November 17, 2016
There is very little information about joining the PPG in the surgery and I was unaware they were active. It's a lovely friendly surgery and staff are great. You can always get appointments when needed.