Fressingfield Medical Centre
Feedback Rating
Based on 150 reviews
Reviews (150)
Pleasant
August 24, 2019
Always have to wait outside of appointment time, but not a problem. This should mean patients are getting the time they need. Overall, a very well run and pleasant experience.
Excellent.
August 24, 2019
Excellent. Generally, staff at reception and dispensary are very good, some better than others.
Staff attitude good.
August 24, 2019
There was a computerised technical issue last week which apparently caused me to be an hour late. Staff attitude is particularly good, always able to help with appointments. Wish the car park was bigger.
Happy
August 24, 2019
Care navigation isn't a problem. Very happy with the surgery generally, never had any problems.
Feel treated as an individual.
August 24, 2019
Always find an appointment for me and my husband. I feel treated as an individual some years ago the surgery acted in an amazing way, identifying what was wrong withy husband at the time. The front desk staff are consistently good.
Feel rushed
August 24, 2019
It would be helpful to have a better explanation of what is being done and any alternative options. I often feel rushed or put off when I come for help. Sometimes I even feel dismissed or ignored.
They cope very well
April 16, 2019
The surgery is very good and they cope very well . It may take a little more time to see a specific doctor but they are so good and supportive of me as a carer . The doctors really care and will discuss issues on the phone so I don't have to go in all the time.
Great practice
April 16, 2019
The doctors at the surgery are incredibly supportive and really do help get my father the care and support he needs. They phone to check he's ok and if I need anything all I have to do is call. They are amazing.
Good care provided
February 28, 2019
The care and staff at the surgery are very good. Waiting times in the surgery can sometimes be a bit long.
Great practice
February 28, 2019
The surgery is very good and I can't fault the practice at all. If the doctors are running late you may have to arrive early to get a car parking space.
