Fressingfield Medical Centre
Feedback Rating
Based on 150 reviews
Reviews (150)
Very satisfied
December 13, 2021
Everything at the surgery is ok and I've not had any issues. Depending on the situation a phone call back from the doctor works well and a face to face is not necessary. Staff are always very polite.
They're doing well
December 13, 2021
I have regular appointments and don't have any problems getting them when I need them. Staff explain issues very well and I think they are doing well all considering.
Wonderful reception staff
December 13, 2021
I know that if I need an appointment on the day I will get one and staff do their very best in every way. It is a little bit more of a wait for non urgent issues but if urgent I've been given appointments. All the staff are fantastic and reception staff are always wonderful. I'm very grateful to have such a great surgery.
Very happy
December 13, 2021
A very good surgery with incredibly helpful staff who try hard to be accommodating. I've had both phone and in person appointments which have all worked well, phone calls are more appropriate for some issues.
All works
December 13, 2021
There are no particular issues getting appointments and it all works, there are few delays getting through. Nothing really needs to improve though and the flu clinic was very well run.
Staff are good
December 13, 2021
Can get either a face to face or telephone call back with a GP, there are a little longer waits for non urgent issues but that's completely understandable at the moment. Staff are good and get everything sorted out.
They do very well
December 13, 2021
Generally a very good surgery, staff explain things well and I've never had a problem. It would be nice if when a GP goes on holiday if you were able to book an appointment for when they return online rather than having to wait for their first day back to be able to call and book then. The car park is small and a bit limited but probably not much that can be done.
Never had a problem
December 13, 2021
The surgery perform very well and I've never had a problem or any issues getting appointments in a suitable time frame.
Very impressed
January 24, 2020
I phoned this morning for an urgent appointment and they got us in.
So far so good
January 24, 2020
I am a new patient and so far all seems fine, staff are very good and helpful.
