Fressingfield Medical Centre
Feedback Rating
Based on 150 reviews
Reviews (150)
Helpful staff
December 14, 2021
I've had no problems getting appointments and they offered telephone or an in person appointment. Staff are helpful and I'm happy to see both the nurses and the doctors depending on the situation. The car park is a little limited.
More than good
December 14, 2021
The surgery is more than good. You can choose if you want an in person appointment or a telephone call depending on the situation and the staff are brilliant.
A little trying
December 14, 2021
Its been a little bit trying trying to get a blood test appointment which I need before a hospital appointment taking place later this week. Staff are very good, not sure why an appointment system with allocated times is used as they are never on time, you might as well have a wait your turn system. Other than that nothing else needs to change.
Works well
December 14, 2021
At the moment I have no issues as given a choice over appointments including times to suit. The staff are lovely, always helpful and it works well.
Very lucky
December 14, 2021
I feel we are very lucky to have such an amazing surgery. You're offered either a telephone call or a face to face and the choice is yours which is great. There are really good staff and doctors and nurses are wonderful.
Choice of appointment style
December 14, 2021
I've had no problem getting an appointment and have been offered a choice of appointment, either telephone call or face to face. The staff are brilliant, helpful and kind and do all they can for you. The car park is busy and it would be nice to have a water machine available.
Staff lovely
December 13, 2021
I got an appointment this morning and have routine appointments booked in advance too. Staff are always lovely and explain everything well, 10/10. I haven't had a review for a while due to the pandemic and the car park is quite small so these could be improved.
Fine at the moment
December 13, 2021
I can see who I want, when I need to and the staff are lovely, I think they're really good. The nurse practitioners are really good, they spend time with you and give good advice. With the additional cleaning taking place it seems that there are slightly more delays and I wonder whether patients are still only allocated the same amount of time as before?
Really good nurses
December 13, 2021
I would prefer more face to face appointments as mostly phone calls are offered and I worry that something will be missed. I do see the nurses who are really good. When I've had blood tests I've been told that someone will call with the results but they don't.
Appointments available
December 13, 2021
I've not had any problems getting appointments for my young son, it's all worked really well.
