Fressingfield Medical Centre
Feedback Rating
Based on 150 reviews
Reviews (150)
Car park may be an issue
February 28, 2019
Care is good and staff attitude is very good at the surgery. The car park may be a problem as the village grows in size.
No issues
February 28, 2019
Parking at the surgery is an issue but other than that there are no problems.
Overall pretty good
February 28, 2019
Occasionally reception staff can be tricky, but overall they are a pretty good surgery with very good doctors and nursing team.
Nurse been very good
February 28, 2019
The service is absolutely brilliant. Its very efficient and staff are good at their jobs. The diabetic nurse is very informative, brilliant. Its very quick to get appointments and you can see the same GP, they have time for you and is very thorough. Very good doctors and the nurse has been good too. I'm also happy to visit either surgery.
A caring surgery
February 28, 2019
Staff are so friendly and helpful. Within reason you can get appointments to see a specific doctor in a week. A very caring surgery, doctors really listen to you. I use online systems for booking appointments and prescriptions which both work well. Staff have good judgement about the level of information/ explanation required.
Accomodating
February 28, 2019
You can always get appointments, usually with the doctor you want but if its an emergency you may not - which is absolutely fine. They are very accommodating for my needs.
Nurses brilliant
February 28, 2019
Communication between patient and whole surgery / staff is very good. Never have any problems getting appointments and always see the same doctor, especially with an ongoing condition. The nurses are brilliant, diabetic checks are very good, very caring approach. Good to have call backs from the doctor, they work well.
Appointments available when needed
February 28, 2019
Can always get an appointment when needed and the nursing care is very good. Waiting to see the nurse or doctor can sometimes take a long time after arriving.
Good care of children
February 28, 2019
Had no problems registering. They offer really good care of children when they are unwell, even calling during the day to check how they are. Wonderful.
Personal and thoughtful
February 28, 2019
Fantastic surgery. Staff are always kind and you never feel like a burden with any of the staff, all are very personal and offer a thoughtful approach. They will fit you in whenever you need an appointment. Can't fault the surgery at all, a really stand out service.
