Fressingfield Medical Centre
Feedback Rating
Based on 150 reviews
Reviews (150)
Very friendly staff
February 28, 2019
It's very good to call at the beginning of the week to get an appointment but from Wednesday onwards its more difficult. All the staff are very friendly and having the dispensary at the surgery is really helpful. Doctors are open to discussing different options and ideas and the nurses are great. They are so friendly they put you at ease, the nurse practitioner is very good. The reception staff will always fit you in if its an emergency. It would be nice if a patient is a vegan or vegetarian if this could be on their notes as many medications have gelatin in them. Its a good idea to have a blood pressure machine in the waiting area, are there any other self care.
Frontline staff can be abrupt
February 28, 2019
At times some frontline staff can be abrupt when dealing with you and the communication between receptionists isn't alway great but the care provided is very good and treatments are explained well.
Waiting is an issue
February 26, 2019
The only problem at the surgery is the waiting time to be seen and I can only see this getting worse with more housing. Parking can also be an issue.
Care is good
February 26, 2019
A good surgery where treatment is explained well and the quality of care is good.
Flexible appointments
February 26, 2019
Appointment times are often available when you're not at work.
Outstanding staff
February 26, 2019
Outstanding staff, who go beyond the norm. Appointments are now taking longer if you want to see a particular doctor.
Staff could acknowledge you
February 26, 2019
I would prefer it if pharmacy staff could acknowledge you when you are waiting to be served. The care though is very good.
Very pleasant
February 26, 2019
The GPs at the surgery are very pleasant and I've never had any issues at the practice getting appointments.
Always able to get appointments very caring .
September 19, 2018
Good, staff were very friendly caring and understanding in all departments. Drs all great,I have every confidence in them my own Dr (name) is wonderful with my elderly parents .
Very good
August 17, 2018
Generally a very good surgery where you can get appointments when you need them without any problems. Very happy with the care provided.
