Howard House Surgery
Feedback Rating
Based on 159 reviews
Reviews (159)
Excellent service
February 25, 2019
This is an excellent service which works very well for me and my family.
Feel there is 'no time to care'
February 25, 2019
I have had mixed experiences here. In general I feel that there is no longer the 'time to care', you feel rushed although most of the time the surgery runs late (at least 20 minutes).
Much better than other one
February 25, 2019
This surgery is much better than the other surgery I used to be at in Felixstowe, where my partner received poor care a few weeks ago. We came here and my partner is already receiving better care along with physio and awaiting an MRI with possible need of surgery.
Palliative care of bladder cancer patient.
December 21, 2018
The surgery staff showed compassion, were helpful and provided good medical care.
professional, friendly; appropriate care
October 12, 2018
treated like a thinking adult
Rang for appointment
September 24, 2018
And so.. After quick automated message the phone started to ring so I assumed I was in the queue. However, with no indication as to where I was in the queue and phone rang for over 5 mins I just gave up
Get appointments easily
September 11, 2018
Whenever I have needed to see someone face to face they have always accommodated me. I have no complaints.
Very good surgery
September 11, 2018
The surgery is very good, but I barely use it. I find the only thing I feel they could look at, is the phone system as it is either engaged or you get through. I do not recall being on a 'call waiting' system (although this was explained that this is used here).
Ring back is good
September 11, 2018
When I need an appointment, I always get on. I think the ring back system works very well.
Only my 2nd visit
September 11, 2018
I have only ever visited here twice, as new to the area. I have a learning disability and they always talk to me in a way that I understand and is respectful, so that I know what is going on. I come with my support worker, but they do talk to me and not to them.
