Howard House Surgery
Feedback Rating
Based on 159 reviews
Reviews (159)
Waiting at appointment not great
January 10, 2018
I can understand if a clinic is a 'drop-in', that you would expect to wait for a while. I however always have an appointment and find waiting beyond 20mins for my time a bit difficult as I have conditions that mean I need the toilet regularly. I would not feel comfortable telling the staff as the waiting room is very open.
A lovely surgery
January 10, 2018
I have always found the staff at the surgery very kind and happy. My only issue now is that it is harder to get an appointment than it used to be. I know that this is a common issue and so because I know it, I have just accepted it.
Always good at helping me.
January 5, 2018
Always good at helping me and the boots pharmacy next door is fabulous.
Good. No problem getting appointments but can be a wait at the surgery
September 7, 2017
Not always running on time but I generally have no problem getting an appointment
Excellent
September 7, 2017
Very good and caring surgery
Excellent
September 7, 2017
Everything is fine
Excellent all round
September 7, 2017
Everything always fine. No problems getting appointments
Excellent experience but would like to get repeat prescription over the 'phone
September 7, 2017
My experience is very good at this surgery. I wish I coud still get a repeat prescription by calling the surgery as I struggle always to walk and put my repeat in
Good. Ring back system works well
September 7, 2017
The ring back service works really well for me. I always get a call within 1/2 hour and usualy get an appointment if needed. I was initially sceptical about this proces but I think it really works well
Fair. Hard to understand a treatment explanation from GP
September 7, 2017
I was spoken to about something quite complex. It was put to me very factually but not much by way of explanation in terms I understood
