Howard House Surgery
Feedback Rating
Based on 159 reviews
Reviews (159)
Good but screen system needs improving
April 10, 2017
Overall a good surgery. I find the screen system for telling me when it's my turn a little difficult as I can easily be occupying my child and miss our name or the room to go into as it doesn't stay up long enough.
Good but electronic notifcation to see GP is too quick
April 10, 2017
I have to ensure I sit at the front otherwise I cannot see my name when it comes up on the screen as it only appears once with a light bleep sound that you could easily miss. It would help if it came up a couple of times or stayed on screen longer
good
July 12, 2016
During the visit practitioner was using book and internet to compare pictures with the skin issue my 5 year old had. poor knowledge
Excellent
June 28, 2016
We've been with the surgery for many years. The receptionists are very welcoming. Waiting times are generally good and I'm happy to see any of the doctors
good
June 21, 2016
The treatment for the children has always been good, and the triage system as it saves me having to attend the surgery unnecessarily
fair
June 21, 2016
Hard to get appointment. Triage system but doesn't always call back Once they diagnosed tonsillitis over phone and put antibiotic prescription in for me. It didn't work
excellent appointments on the day
June 14, 2016
They offer a fantastic service - we can even get appointments on the day
Hard to make an appointment
May 31, 2016
It is hard to make an appointment. Have to phone and then maybe you will get an appointment. I liked the old times when you 'phoned in and got an appointment.
Waits on telephone
April 12, 2016
Have to wait far too long when trying to get through on the phone for appointment
good
April 12, 2016
Getting through on phone takes a lot of time but surgery runs on time.
Don't get seen, diagnosis always by phone.
Pharmacy helps more than doctors with treatment explanation.
Don't get seen, diagnosis always by phone.
Pharmacy helps more than doctors with treatment explanation.
