Howard House Surgery
Feedback Rating
Based on 159 reviews
Reviews (159)
Good
September 7, 2017
Overall very good. The local collaboration has seemed not to affect patients. I have had an appointment at Felixstowe General and I did not mind as I needed to see someone the same day.
Good telephone booking system
June 1, 2017
There is a good telephone booking system service-it is thorough and efficient
Poor, lack of continuity
May 4, 2017
Lack of continuity - never sees same GP and offerred a telephone appointment when he feels he should be seen in person
Good but unhappy with treatment explanation
April 24, 2017
Feel unhappy with explanation of condition. More detail required by mother
Excellent but don't like triage system
April 24, 2017
Do not like triage system. Note of concern at being able to see own GP. The after 3 pm appointment at Felixstowe Community Hospital concerns me as I can see any GP. Good though that computer system links all appointments
Excellent, can always get appointment
April 24, 2017
Can always get appointment when need it. Good prescription service, getting a text when when ready in pharmacy is handy.
Good but long wait for blood tests
April 24, 2017
Blood tests at Felixstowe Community hospital .can wait 2 weeks to get it. I mainly see a nurse at my surgery
Excellent but worry about mix ups with medecines
April 24, 2017
Having COPD I get appointments fine. What is a concern is when I pick up my medication and the pharmacy have changed something,which I query but they say that the GP has changed it but my GP has not told me. Sometimes medications can be mixed up so I always question it just in case it has happened tome
Unaware of surgeries collaboration
April 24, 2017
Did not know about the surgeries collaboration .Concerned about how I would get to the hospital as do not drive and if very unwell would not want to walk. Pleased to hear about the paramedics being re-united
Good
April 24, 2017
Been at surgery 40 years. Not had issues. Times have changed. More needs to be done so people know what the clinics at Felixstowe Community Hospital offer as they are under-used and people travel to Ipswich when they could go there
