Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

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Based on 1761 reviews
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Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Reviews (1761)

Fantastic Staff

woodbridge ward
May 22, 2017
The staff were fantastic to mum, real care and kindness. I watched them daily and they did not falter to any patient and some were challenging. Such a hard job done so well.
Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Many thanks for your kind comments regarding the treatment that your Mother and other patients received at Ipswich Hospital. We take pride in treatment that we give to patients it is lovely for this to be recognised. Many thanks.

Provider responded

Overall good experience

May 22, 2017
had pains. First responder came quickly, then ambulance. Went to hospital overnight. Was looked after well
Anonymous

No complaints, great OT

May 22, 2017
No complaints at all about my treatment. Being able to have all the equipment I needed at home was a bonus. I must admit I did dread seeing the occupational therapist coming through the door to make me stand on my new hip - but they did a good job and didn't make me do anything I felt I wasn't ready to do.
Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for taking the time to leave your comments on your treatment from the Therapist. it is great to hear that all the equipment and expertise was available to help in your recovery from your hip replacement. I hope your recovery is continuing and that you will soon be meeting the Therapists at the door. Many thanks.

Provider responded

Understanding & Sympathetic Nurses

unknown
May 22, 2017
Specialist nurses were very understanding - explaining what may/may not be needed in way of treatment. Sympathetic to residents needs, explained how long before contacting the home with follow up information
Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for your feedback about your treatment, it is great to hear that the care and information provided by the Nurses worked in way that the residents appreciated. Many thanks

Provider responded

Cannot fault them

Ophthalmology
May 22, 2017
Really brilliant. I go regularly for injections in one of my eyes and really can't fault them at all.
Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for your kind comments about your Ophthalmic treatment. I will pass on your kind words to the Ophthalmic team who will be thrilled to read it. Many thanks

Provider responded

Wonderful Treatment

Accident and emergency services
May 22, 2017
Took a friend the other day and they saw a really good nurse practitioner. Seen quickly, wonderful treatment
Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for taking the time to leave your kind words about your friends treatment. I hope the treatment is continuing to have a positive effect. Many thanks

Provider responded

Excellent

Rehabilitation
May 22, 2017
Excellent experience, thank you very much
Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for taking the time to leave your positive comments.

Provider responded

Poor admin. Missing referral letter

Cancer services
May 16, 2017
A letter regarding a diagnosis from my GP was sent to a colorectal consultant in April, by email. I rang them a month later and spoke to a specialist nurse to find out what was happening. The letter wasn't with my files on the system. No reply as yet to my email sent yesterday secretary and nurses so very helpful. Stowhealth secretary will print a copy out for me to hand deliver to the nurses.
Suzanne Britton

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for taking the time to leave your comments, I would be interested in finding out some more information to see if we can find out why you had to chase your letters. Could you could give me a call on 01473 702101 at your convenience. Many thanks Steve Bruce - Patient Experience Team

Provider responded

Day surgery- tooth extraction. Staff very good.

Day surgery
May 11, 2017
From start to finish all staff were friendly and chatty. Kept well informed throughout my stay. Staff appeared to enjoy their jobs.
Kerry

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for taking the time to leave your comments, I will pass your kind words onto the team who will be thrilled to see how they have made a difference.

Provider responded

Poor communication with hospital

Fracture Clinic
May 4, 2017
An elderly lady from a care home was admitted to A & E after a fall and required to return to the fracture clinic the next day. The appointment was for 9.10 which is very early for this elderly lady. I phoned the fracture clinic and was transferred to someone else and then back to the fracture clinic and this continued back and forth for a long time. Eventually the lady from the fracture clinic assisted me.
Anonymous

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