Longshore Surgeries - Kessingland
Feedback Rating
Based on 79 reviews
Reviews (79)
Could have been better
October 28, 2022
I had inflammation in both my eyes and lots of painful lumps all over both my eyelids and rang for an appointment. I got a phone appointment but was diagnosed over the phone, no face to face needed. This wasn't my doctor but a locum or something. When I told him I was allergic to the antibiotics he was prescribing, he wasn't pleased and said I had to use something. The eye condition I had resulted in my sight deteriorating badly in one eye and I still have a lump in one eyelid. I believe all this eye trouble resulted from my 2nd COVID vaccine.
Good support
April 4, 2022
I’ve found the ongoing support I get around my mental health excellent from my GP.
In for bloods today that run very efficiently
In for bloods today that run very efficiently
look after me very well
April 4, 2022
I come in for regular blood tests and they call me for that. I feel seeing a GP is much more difficult now though but I’ve not needed to for some time.
Got appointment today
April 4, 2022
Has been difficult to get appointments but today I got through quite quick on the telephone and got GP appointment for my child. All was sorted quickly.
Heard nothing
November 4, 2021
It was my blood pressure. I did 2 weeks worth of arm monitoring as requested. I took the graph in and have heard nothing so have not submitted any more as no guidance on what to do next.
Hit & Miss
January 23, 2020
Surgery access can be hit and miss but I cannot fault the care they have for us as a family. With 1 disabled child and 1 other both with poor Mental Health, along with myself. When people queue up to get appointments, I feel it is unfair for those who cannot do that and it is really difficult to get through on the telephone, so that would be my only negative about the place.
45 re-rings!
January 23, 2020
I called on my mobile 45 times this morning to get through, but I did and I did get an appointment. It just gets frustrating having to keep ringing like that, especially when you are on school run or heading to work.
Linked appointment
January 23, 2020
Came in today to get blood test results and was told that the GP will see me about them at the same time. Not sure what would have happened if I had not physically come in. Excellent service considering appointments with GP's can be like gold dust!
Service great but...
January 23, 2020
The surgery itself is excellent for me. I am however very angry as the medication I have been on for 25 years linked to my ongoing life threatening condition is no longer available. I went to pick it up in December at the Chemist and just told they cannot get it anymore. I searched numerous places for it (Boots etc) but no luck and was told that there just is no longer a supply coming into the County. I am on an alternative but it is making me feel terribly unwell. I am very angry about it, but there is nowhere I can go to try sort it.
Queue up now
January 23, 2020
My partner queues up now at 8am to ensure I get an appointment (surgery does not open until 8.30am). I do get an appointment, and I am terminally ill, so it is important to me to see the same person who knows me. toady I was lucky to get an 'online' cancellation. We have been 3rd in the queue on the telephone yet when we got through no appointments were left. So queueing for me is the only guaranteed way to access the service.
