Saxmundham Health
Feedback Rating
Based on 130 reviews
Reviews (130)
Good coordinating of one visit
April 25, 2018
When I get my letter for my annual diabetes check. I make my blood test appointment in time linking it to also seeing the diabetic nurse which for me makes a difference. It is good to be here once for the same service.
Didn't feel listened to.
April 25, 2018
The surgery staff didn't really listen when I was struggling with symptoms, and they kept guessing but never referring me to an appropriate service to get a diagnosis. I self-referred to physio, who I saw in May 2017 and after seeing 3 different people I finally got a hospital referral and a diagnosis. This was almost a year later. Very frustrating for me.
Concern for future of the surgery
April 25, 2018
Overall this surgery is good. Getting appointments can be an issue on the day some times but in the main ok. The future of the surgery my be different as I can see it becoming overrun due to new houses in the area.
Kind and Helpful
April 25, 2018
When I have need to use the surgery, which is not very often, I have always found everyone to be on top of their game, kind and helpful. Can not ask for much more really.
I can come along and wait if I like
April 25, 2018
The Surgery does give me the option to come along and sit and wait if so wish. I have done that, and it can mean waiting a while, but I do always get to see a GP, and I only do this when absolutely necessary.
Very thorough
April 25, 2018
I am pleased today as I have rang up this morning and got an appointment immediately. So I am very pleased with the service up until this point.
Fair but long waiting times and no toys/books
March 20, 2017
When I need to bring my chidren it is difficult waiting for ages past my appointment time as they want something occupy them. They used to have some toys and books but that all seems to have gone
Fair but service is struggling
March 20, 2017
This service is obviously struggling. They need to put money into expanding it or have another one in the town with more houses being built. Waiting at a booked appointment is always more than half an hour
Fair but very long waiting times
March 20, 2017
My appointment last week ran almost an hour late. It's hard to know whether to stay sometimes as I have children that need picking up from childcare
Good
March 7, 2017
Generally the doctors are very good and will spend time with you and listen to what you have to say. Getting an appointment with your won doctor is very difficult. I'v just tried to get an appointment and the first one I was offered was 6 weeks ahead. I will now try to see another doctor. If you need a doctor on the day they will fit you in
