Saxmundham Health
Feedback Rating
Based on 130 reviews
Reviews (130)
Uncaring and not interested
August 17, 2019
Not concerned with the reason for I’ll health, just the symptoms. No feeling of caring.
Brilliant surgery. Always very helpful.
August 13, 2019
Wonderful, caring, knowledgeable staff who always help as much as they can despite being under intense pressure.
Excellent.
June 19, 2019
Seen the same day as request for an appointment. The paramedic and doctor were thorough and clear in the examination and explanations they gave. The treatment worked.
Staff not interested in patients, pharmacy
May 17, 2019
Dispensary staff not interested in welfare of patients, refuse to issue medication, day need to get from a pharmacy even when told pharmacy does not have any, 45 minute delay while waiting to see doctor still not been able to get my medication and now the surgery have lost the new prescription that the doctor wrote, the staff should be replaced asap
Good care
May 2, 2019
Nothing but good care here. However getting an appointment and then waiting in surgery for that appointment can be a bit extreme.
Get appointments but always run late
May 2, 2019
Get appointments OK. They just run way behind at appointments.
Never had any problems here
May 2, 2019
Never had any problems here. I expect things to run late, but feel a service under pressure needs understanding from patients.
Long wait for telephone to be answered
April 3, 2019
Phoned for appointment. Had to wait 18 minutes before anyone to speak to.
Good service
April 3, 2019
Always quick to deal with any questions I need answering and never have to wait to long for my appointments.
Dodgy technology but good patient care
April 3, 2019
Today I am here for my regular diabetes check. They are running behind, however the nurse has come out and told me she hasn't forgotten me, but her computer is playing up so she will come out and get me when it's done. Only took another couple of minutes and she came back to get me.
