Siam Surgery

Feedback Rating

Based on 402 reviews
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Siam Surgery

Reviews (402)

Flu clinic went well

October 14, 2021
The process in place for the vaccinations went really well and the interaction with staff has been great. I've not needed to visit the surgery for an appointment recently but all contact with the surgery has been great.
Anonymous

Well organised

October 14, 2021
The flu clinic was so well organised and very efficient, I don't think anything could be done to make it better. The staff were very friendly, helpful and made it all go very smoothly.
Anonymous

A little concerned

October 14, 2021
A little concerned I can't ask for a face to face appointment at the moment but do understand that they are increasing these appointments.
Anonymous

Marvellous

October 14, 2021
Wonderful doctors at the surgery and I have a lot of confidence in the GP I see. All the staff at the surgery are very nice.
Anonymous

Lovely staff

October 14, 2021
The flu clinic was wonderfully efficient. The staff are lovely and what I've accessed more generally at the surgery has worked very well and I have no concerns about getting an appointment.
Anonymous

A great service

October 14, 2021
A great service and the procedure for the flu clinic was great too. The staff and system worked so well, thank you.
Anonymous

Well organised flu clinic

October 13, 2021
The process went well and it was really well organised. I do feel that the blood pressure machine is reading high, I do my own BP regularly at home and it's never been this high.
Anonymous

Getting through is difficult

October 13, 2021
Getting through on the phone is difficult and I've been cut off three times, it's incredibly frustrating. We have had issues with my husband on the run up to his operation, we couldn't get him seen by a GP to sort out issues and there are times when seeing a GP is needed.
Anonymous

Reply from Siam Surgery

Dear Sir or Madam,

Thank you for your feedback, we had a new telephone system earlier this year and have had many problems with the system which we are doing all we can to resolve.

Although we realize this will not be helpful to all our patients, to try alleviate the problem we have set up an email account so patients can contact us with routine enquires. Please see our website for further details.

Kind regards

Sue Mitson
Practice Manager

Provider responded

Great job

October 13, 2021
All went so well this morning and there's nothing that needs to be changed to make it better. All the staff and volunteers have done a great job.
Anonymous

Excellent flu clinic

October 13, 2021
A really great experience, it worked well and was great to have the health checks at the same time.
Anonymous

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