Stowhealth
Feedback Rating
Based on 546 reviews
Reviews (546)
You don't have to wait too long
September 1, 2016
It's great that you don't have to wait too long for appointments. It's a good surgery but I don't go often
Very good service
August 17, 2016
I rang to speak to a doctor. I was called back within an hour and saw a doctor later that afternoon. Very good service as it operates like this all the time.
Short waiting times
August 17, 2016
It's great that you don't have to wait too long for appointments. It's a good surgery but I don't go often
Good
August 15, 2016
Depending who you see it can change the information you get and the explanation. On occasions I've tried to get a home visit but have been told I have to go into the surgery. The triage system at least allows you to speak to a GP on the day.
Like my doctor, reception desk is too high
August 12, 2016
When I need an appointment I can get one, my support worker helps me make the call. Sometimes it can be 1/2 hour to wait for my appointment. I like that my doctor talks about me and to me. I don't like the reception desk as it is too high for me.
An outstanding surgery
August 5, 2016
The surgery is outstanding. The way the triage system works is great and it works so well.
fair
July 19, 2016
Urine not being sent to the lab.
Urine samples of one of the residents at Cedars was sent at 3 different times and when we chased the results we were told that they had not been received. I do not know about it. The Ipswich hospital is unable to provide results because they didn't receive any samples.
Urine samples of one of the residents at Cedars was sent at 3 different times and when we chased the results we were told that they had not been received. I do not know about it. The Ipswich hospital is unable to provide results because they didn't receive any samples.
excellent
July 12, 2016
The last few weeks I've been very impressed. I called the surgery to ask for a memory test and was called back quickly with an appointment. The whole process has been really good and they have arranged follow up appointments for me
Excellent
June 24, 2016
Always been seen promptly & always looked after; no faults at all
fair
June 24, 2016
We wanted an appt. with a doctor but the only appts I can get are with the nurse. It's been 3 years since I saw a doctor & when you go through the triage system it feels like you are being fobbed off. I have ongoing conditions and would like to see a doctor . It's a bit like a brick wall
