Stowhealth
Feedback Rating
Based on 546 reviews
Reviews (546)
very supportive
June 20, 2017
Being able to see someone the same day is great. They are very supportive, listen and spend time with you. Generally very good and having the outreach services at the services at the surgery is great.
Very happy with GP & Out of hours service
June 15, 2017
Called 111 and spoke to an out of hours doctor at Stowhealth. I didn't wait long for my appointment. Very happy with the GP I saw; they explained everything well.
Could you consider having staff at Eye more often as this would have been closer
Could you consider having staff at Eye more often as this would have been closer
Triage system does not work
June 15, 2017
Triage system at Stowhealth does not work. I was very unwell and tried to get an appointment three times only to be told I had gastroenteritis and didn't need to be seen. I finally got an appointment and an ambulance was called for me
Cannot fault surgery
May 25, 2017
A really great surgery, can't fault it. They also deliver my medication when needed and check what I do or don't need
always able to see someone
May 25, 2017
You can always see someone. Often you will see a different doctor after speaking to your own GP. It works well for us
Fair but hard getting to see GP with triage system
April 24, 2017
It's very difficult to get to see a GP using the triage system and they put it back on the patient by asking if you need to be seen. Haven't seen a doctor in ages just get to see a nurse
Very good, works well.
April 18, 2017
Normally very good when I come with the children. The surgery works for us. Rarely visit and when I do it works well.
Excellent but training for all GP's in East Suffolk meant I couldn't get appointment.
April 18, 2017
When practice training takes place all at the same time across East Suffolk it makes it difficult to see a doctor at your practice. We had to phone 111 to get the support we needed. It was a convoluted way to get the help we needed.
Excellent, 'phone in system works well.
April 18, 2017
You come in after speaking to the doctor and are seen quite quickly and treatment explanation has been good. I get to see who I need to when I need to.
Excellent
April 18, 2017
Can't fault the surgery. I use them very little but when I do there are no problems.
