Stowhealth
Feedback Rating
Based on 546 reviews
Reviews (546)
Excellent 'phone in system.
April 18, 2017
Really like the way we 'phone in and talk to the doctor. I was skeptical but it works brilliantly. It has also reduced the number of unnecessary visits. You then get to see the doctors really quickly if needed.
Excellent, well supported by staff.
April 18, 2017
The triage system works well and I feel very supported by the staff I see. I have a complicated rare condition and although it has been a learning curve for us they have supported me well.
Excellent
April 18, 2017
The service works well for us and when we've been referred to hospital it has all happened quickly
Excellent.
April 18, 2017
The surgery has been good for me and works well when I need to use it.
Good surgery generally.
April 18, 2017
A good surgery generally but if the NHS is under resourced they won't be able to check all the people who need the screenings for different conditions.
Poor. GP didn't wait for answers and was dismissive
April 10, 2017
My appointment was on time. The GP kept asking me questions and not allowing me to answer the questions. My support worker tried to answer on my behalf due to GP not allowing me to, but the GP continued to override explanations. I felt I wasn't being heard and easily dismissed and felt the same for my support worker. GP needs to listen to what is being told, allow more time for patient to answer and not to dismiss concerns. More training required with supporting individuals with learning difficulties
Excellent service
March 30, 2017
Really great service. Saw my daughter. Very pleased with the doctor we saw. They swabbed her throat and gave her antibiotics. Great service
Pleasant people
March 30, 2017
They were pleasant people. I would've preferred to go to my own surgery but this option meant I saw a GP when I needed.
Good but problems with treatment
March 7, 2017
Thyroid injections were previously given monthly but now every 3 months. The problem with that is that you get a tailing off of the effectiveness of the drug which impacts on my life. It's taken months to get a diagnosis as I never saw the same GP
Fair
March 7, 2017
I don't really like having to phone up and wait for a call back from a doctor. It makes it more difficult to get an appointment
