Stowhealth
Feedback Rating
Based on 546 reviews
Reviews (546)
Great surgery
November 17, 2016
Great - I wouldn't want to have to change surgeries !
Excellent, very efficient.
November 1, 2016
Received a text asking me to call surgery. Contacted them and received call back within 20 minutes from GP. Within 30 minutes follow up made. Extremely efficient and very helpful. Could not ask for a better service. Thank you.
Toenail has re-grown
October 20, 2016
Podiatrist.
I had my toenail removed but the toenail has re-grown. I've tried to contact them but there's only an answerphone. The staff were good but I've now gone private and have been told the wrong technique was used and resulted in the re-growth. I now don't have faith that the NHS service will be able to treat me and I will need to go private.
I had my toenail removed but the toenail has re-grown. I've tried to contact them but there's only an answerphone. The staff were good but I've now gone private and have been told the wrong technique was used and resulted in the re-growth. I now don't have faith that the NHS service will be able to treat me and I will need to go private.
Dr called back quickly
October 20, 2016
I called the surgery and was called back by the doctor quickly and invited to have an appointment later in the day. The doctor arranged for me to go into hospital the next day for x-rays and blood tests
Easy to get appointments
October 20, 2016
Easier to get appointments than my previous surgery. Care has been very good and I get appointments when needed
fair
October 10, 2016
I do find it difficult to engage with the reception staff.My medication reviews were done by phone so I hadn't seen my doctor for some time. The nurse was very good at explaining and was happy to answer the questions I had. Once you get in to see them it works ok
good
October 10, 2016
Very thorough. I was not kept waiting long. Doctor was training so kept me waiting as she asked for secondary advice but she was very thorough and cared about her patients. Better to be safe than sorry!
No problems getting appointments
October 4, 2016
I've never had a problem getting an appointment and they will always see the children if there is a problem or concern. It's great that there are so many other services all in the same building and that they have a range of skilled practitioners so that you do not need to see the GP all the time.
Good surgery, no problem getting appointments
October 4, 2016
The surgery is good. The triage system used allows you to speak to a doctor and only have an appointment if necessary. I've never had to wait more than an hour for a call back and generally its with in about 20 minutes. I have just been told my GP is reducing his list which is a shame but I've already seen the GP I've been allocated and I was happy with the appointment.
I don't like the triage system
September 6, 2016
Quite long delays - always about 1/2 hour late going in to appointment. I don't like the triage system with them having to call you back. It's not easy if you have to work and just need a general appointment.
Appointments with the GPs are good. Having the larger health centre facilitis is great with all the additional services on site.
Appointments with the GPs are good. Having the larger health centre facilitis is great with all the additional services on site.
